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The Angry Accountant: Stories from the frontline of being made redundant in Australia

There is a good chance you know someone or know of someone working in the financial sector who has been made redundant recently. In Australia alone, more than 3,300 people were laid off by the big four banks in 2011. What’s fascinating is not these alarming statistics, which continue to rise, but the human stories behind them. People who are indebted to a mortgage, have a family to raise, and a livelihood to maintain now suddenly find themselves without a job. For those faced with this predicament and searching for a new job and some answers, here are stories of encouragement from people I know who were re-employed after being retrenched.

Don’s dilemma

Three years ago, Don was laid off from a US investment management firm where he had worked tirelessly as a financial accountant. After being told the bad news by his two managers, and before he was shown the door, the firm prevented Don from collecting his personal belongings for fear he’d “steal” company property. It also forbade a proper farewell to his team members and refused to give him a reference.

It was hard enough trying to grapple with the initial shock of losing a job without the disgusting way the process was handled. A state of shock was an understatement. Don was thrust into a state of impasse; not knowing what to feel, how to react, or even what to do next.

Don thought the best thing to do was surround himself with his two closest friends, so he could offload some of his anger, resentment and bitterness. To some degree this helped. But it wasn’t until he returned home that day that it all finally sunk in. A circus of thoughts ran rampantly through his mind such as: “Why did this happen to me?”, “Why was I not good enough for them?” and “What am I going to do tomorrow?” He even worried about the mountain of unfinished work left he had behind.

Jobless Jane

After 10 years of loyal service, Jane and 100 other colleagues at the mortgage and settlements division of a leading bank were made redundant. She was given a year’s notice and within that time she had to pass on her technical knowledge to low-cost counterparts in India.

As much as the bank tried to compensate the retrenched staff with generous severance packages and job-search assistance, this was no compensation for disbanding a happy group of employees who had an unparalleled bond that couldn’t be found elsewhere.

As the months stretched into that final farewell, Jane learnt that life needed to go on, in the hope that he career would move forward. She was fortunate enough to secure another job at the mortgage division of a competitor bank while her ex-colleagues either moved onto similar roles or took the opportunity to take a break and raise their family.

Life lessons

A powerful piece of advice Don wants to share with those who are still in the raw stages of coming to terms with their redundancy is to be thankful for what happened – impossible as this may sound. It was during his long period of uncertainty and unemployment that he subconsciously began learning different things about himself, such as his strength of character, and he discovered incredible things about other people and life in general that he would not have had the opportunity to know otherwise.

What happened to him was certainly not fair, but at some point he needed to let go of the financial worries and frustration that were overpowering his perspective and well being. After taking a long walk at a local park, still laden with heavy emotions, Don decided it was time to release all hios anger, for good. When at last he was honest with himself and believed everything was going to be ok, his phone rang. It was recruitment agent making a job offer.

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AUTHORThe Angry Accountant Insider Comment
  • CE
    CEO
    19 February 2018

    @Marilyn - I wouldn't like to be stuck in an elevator with you, personally.

  • CE
    CEO
    19 February 2018

    @Marilyn, you are one sad old lady. Get a grip.

  • An
    Anon321
    6 July 2012

    @ Marilyn - what I gathered from all of that is that you are very passionate about what you do! But you should focus all your energy on that and not a defeatist mentality. What helped me through a daunting job search period was holding onto a firm belief that what is meant for me will not pass me by.

  • Ma
    MarilynEvans
    5 July 2012

    Oh thank G-D for some good news stories ... Australia needs them badly.

    This is going to be lengthy ... and it doesn't yet have a happy ending, so I hope you have some good editors !!! :)

    -----------------------------------------------------

    ME .....
    I was made redundant from a bank in Dec 2008.
    2009 I managed to find a 3-month contract in Oct ... I completed the assignment as specified 3 weeks early (preparation for 1st GS007 and APRA Audit). There was plenty more work to be done in all areas of the Business (Process Improvement - Training ... etc), but because this was outside the original scope of work and my client was so young that she was petrified of anything beyond the IT department door, the contract was ended early and I was out of pocket as a result of being honest - silly me!

    2010 - 2011: I completed a 9-month contract, commuting inter-state to Tasmania
    My client was delighted with my work and offered me a full-time job ... at a salary I could not afford to accept unless I re-located to Tas, ... at my own expense !!!

    I'm a carer for my husband in Oz.
    He is older than I and reached retirement age this year.
    For the last 10 years he has received a small pension as a result of an Income Insurance policy, so we've not been a drain on the community. While I was working we invested this in preparation for not being a drain on the community in retirement .. and yes ... you guessed it ... now he can't receive either an aged pension or sickness pension because he has assets !!

    So ... after 1 year of unemployment we have NO income & must sell all assets just to eat. In April I buried my father in the UK, leaving a demented mother who needs help just paying the bills.
    Is it surprising that I have trouble waking up in the morning !!

    I am in my early 50s .. have 2 qualifications (Maths - Psychology and IT).
    I came from the UK at a time when Australia needed teachers - we still do in Maths and Sciences.
    My business years have been spent in the application of technoogy (both sides of the Business - IT divide) with Blue Chip corporate clients.
    My partner and I have run a successful software house - I had to close this when my husband became seriously ill and unable to work.
    ... and ...
    here I am unemployed in the land of opportunity that I chose to make my home ... give me a break.

    ----------------------------------------------

    Why am I unemployed ? .. Australia's Tall Poppy syndrome and Ageism ... it is that simple and that blatant.

    ----------------------------------------------

    Some examples from my experience ..........

    Ageism 1
    I've been told that I look 45, yet agencies take one peek at me and kids young enough to be my children register in their eyes .... you could be my mum ... too old.

    Ageism 2
    I contacted the Education Dept., as a step before applying for Teaching jobs in Maths - Science - Computing ....
    I was told that the Reg # I gave was no longer valid ... the system had been changed.
    That's fine said I, just give me my new # and post me an updated certificate.
    Oh no says he, we didn't archive the old Registers which means you are no longer a registered teacher and your qualifications are so old you'll have to re-qualify as a teacher .. he wasn't joking !!
    My edge in the IT market is because I can teach people about Standards, Processes, Project Mgt etc. ... I'm a Qualified Business & Life Coach and can bring my industrial experience to the classroom which most teachers cannot do ... this country is short of Maths - Science - Computing teachers has already paid for my emigration and my teaching salary for 10 years!

    Tall Poppy 1
    This week I was approached by an agent who believes I'm desperately needed for a 3-month contract in an Investment Bank in Sydney, the deliverable being an RFT for software.
    I had to explain to her what an RFT is and the difference between an RFI and an RFT ... we didn't even get to RFPs !!
    She thought I was very clever and a great communicator because she now understood what the client was on about. She thanked me profusely and said I was probably over-qualified for the job, but she'd put me forward anyway.
    The agencies are so poor that the Vendor - Supplier relationship (Manager - HR - Agency - Supplier) is dysfunctional.
    Despite this companies keep using this recruitment process and turning down applicants who know what we're doing, whilst managers within the companies complain that they can't find the staff they need.

    Tall Poppy 2
    I've worked in Project Management for 15+ years. I've trained people in PM ... I studied PM in secondary school Maths where Schedule and Critical Path had to be calculated manually (!).
    I studied PM as a post-graduate subject in IT at Monash University ... yet now I need to throw some extortionate amount of money at a private company (who, probably doesn't employ qualified teachers) to teach me PM so that I can say I have an IceCream qualification such as PMI Certified, on LinkedIn ... why ... because I studied more than 10 years ago which supposedly makes my qualifications redundant !!

    Tall Poppy 3
    I've been successful at interviews ... the most recent a Bank that had been searching for a Change Manager for 6 months and were so fed up that they paid Head-Hunter fees to find me - permanent role.
    Despite my success at interview ... there were no other applicants ... I wasn't offered the job because I was well qualified and had so much experience that I would therefore leave in a couple of years !!
    Excuse me ... isn't my experience a bonus ? ... why the assumption ? ... and how many people stay in a role for longer than 18 months these days .. I think it goes under the euphemism of Career Development ?

    --------------------------------------------------------------

    My reaction ....
    I find this very sad and frustrating ... why ? ...

    Firstly because ...
    On good old LinkedIn I see people without decent qualifications ... by that I do not mean an MBA tram ticket I mean a sound education ... yet they have multiple Icecream qualifications.
    Some have come to Australia on Visas supposedly offered when the country doesn't have the resources required for the job. All of these I've had to "let go" from projects because they can't do their jobs ... and yes ... they're all employed right now ... and yes they're all under 40!

    Secondly because ...
    People like me are in fact in short supply ... no I'm not being arrogant ... there is a labour shortage in the world.
    Someone my age with my qualifications and experience in technology should have no doubt of employment until retirement. In Australia we're fiddling while Rome burns, its just that the flames are blue and hot, so we can't see them easily:

    + Companies float upon technology and the business world needs to get a grip upon how this helps them succeed without being ripped off by their IT departments - recurrence of the 80s

    + The IT profession is killing itself through sheer naivete and refusing to communicate with or understand the Business - in the 80s the business fired its IT departments for this sin and moved to outsourcing ... the IT departments have crept back !!

    + Corporate Middle Management & Senior execs (Business and IT) are so threatened by not understanding how to solve their problems they would rather let their technology fail or off-shore it at no financial gain, whilst giving presentations full of meaningless jargon and graphics to protect their own jobs, than search for help.
    In fairness they're so naieve they do not know how to evaluate good advice and are taken in by sales con.) .. I'm reminded of the Japanese for whom it is a corporate and social crime punishable by suicide to loose face by asking for help.
    --------------------------------------------------------------------------------------------------------

    Why am I dumping this negative blurb on your beautiful positive site ?
    In the hope that just one person may read this and be able to use the information to create a positive improvement.

    For me I know that there will be a happy ending .... when ? .... soon.
    I am a successful person so past history tells me that by hook or by crook it will work out for me :)

    At present my husband (he came here in 1961) and I are seriously evaluating a return to the UK ...

    Why ? ...

    + Leadership ... political and business. There are serious attempts to lead the UK out of its GFT problems ... visit the UK emigration & passport site for an example
    My research tells me that Australia may well be in a worse financial mess than the UK but there is neither leadership from the business world nor government to either tell the truth or take us forward ... just how will we repay our left-wing accrued debt without successful businesses and banks ?

    + Lower Cost of Living ... 2 of us have been tracking it for 3 years whilst commuting to care for parents ... but Australians just don't want to believe this

    + Quality of life is as affordable

    + Public services such as transport ... are better

    + Health care is included in taxes and anything that isn't included is the same price as in Australia eg the cost of Nursing Homes now $1,500 per week here and there ... cost of Carers: $20/hr here $15/hr UK

    + IT Work: I would get paid more in the UK to work in Project Management than I would here !!

    + ... and ... the icing on the cake ...Study ...
    I'm trying to return to Uni to upgrade my Psychology qualification ... I need to complete a Grad Dip, (1-year full time) in order to practice from a medical centre as a Psychologist. We have a shortage of these people in Australia particularly in the areas of Depression and Stress Management so there are jobs at the end of the rainbow - unlike IT

    In his will my father has left me sufficient funds to live and complete this year of study full-time.

    Melbourne Uni have told me that I must pay for 5 years of study (as though I've just left school) because I last studied more than 10 years ago making my qualifications (from Cambridge University and Monash University) redundant !! - what a cynical money-grabbing exercise. Their greed has lost them the 1 year of finance that I can afford and done damage to their reputation - again ... it seems that they're noted as a place to be avoided not experienced !!
    The Universities of Birmingham and Liverpool (UK) on the other hand have each allocated a Recruitment Consultant to phone me up and see how they can help !
    Yeah ... Bl**dy H*ll ... lucky if anyone here returns your phone calls

    I'll get off my soap box now and trust that someone will be able to use this personal experience in a positive step to move Australia forward.

    Cheers ..... Marilyn

    Marilyn Evans
    e MacHay@TPG.com.au
    w http://au.linkedin.com/in/m...

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