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The importance of remaining calm during redundancy announcements, and how to prepare for the worst

Redundancy announcements don't just affect those shown their P45; employees who remain are often stressed, anxious, unproductive and, ultimately, disloyal.

Revenues are slumping, costs need to be cut and redundancies are an easy way of doing this. Many bankers will have accepted that cuts are necessary, but are not particularly happy with the way they've been implemented.

At UBS, for instance, employees would have been fretting over the falling axe months before today's redundancy announcement, and it was rumoured that staff in Bank of America's Irish business found out about looming cuts from concerned family members in the US before the subject was broached by the firm.

In such periods of uncertainty, financial services workers are likely to be less likely to help out their fellow colleagues (as they might take the credit), be more reluctant to take risks (for fear of failure), be unduly submissive to managers and generally less productive, suggest business psychologists.

"If employees know cuts are coming, every meeting or glance towards their desk by senior managers is viewed with anxiety or paranoia," says Dr Rob Yeung, corporate psychologist and director at consulting firm Talentspace. "Even after the cuts have been implemented, some people get 'survivor syndrome' - why have they been spared when colleagues they respected were let go - and often this leads to feelings of discontentment."

There's also the fact, as Reuters pointed out, that that when banks cut staff, workload increases, customer service suffers and hours are inevitably longer.

If redundancies are coming, it's important not to focus on the things you can't control (the cuts will happen, regardless of whether you fret about it), and embrace the things you can.

Here are some financial services career coaches' and business psychologist tips:

1) Don't necessarily look to the safe havens

Once your company rolls out redundancies, it's difficult not to think these could be the first round of many, particularly - as many investment banking cuts have been - they're a relatively small proportion of total headcount.

The likes of Jefferies and RBC Capital Markets, which have maintained a bullish expansionary message even recently, have lured bankers from UBS, JP Morgan and other bulge bracket banks in recent months. Sticking around, however, could ultimately benefit your career.

"Banks are savvy about the need to keep employees motivated during times of upheaval, and often focus on the training and development of staff members they wish to keep," says Katherine Timmins, client director at business psychologists Nicholson McBride. "They also need to openly communicate the logic of any cuts to employees, to maintain trust and avoid gossip or speculation of further redundancies."

2) Butter up the right people

"People think that it's just a case of impressing your direct boss, so they understand and communicate your value to the senior ranks," says Linda Jackson, managing director of the City practice at career coaches Fairplace. "Really it's a case of networking across the organisation to ensure as many of the right people as possible speak up for you."

3) Act as though you need to find a job

"If you're working a 14-hour day, it's difficult to prepare for you next career move," says Yeung. "It's safer to assume the worst could happen - get in touch with friends and contacts about potential opportunities, update your CV, talk to recruiters and generally get a picture of the market. Psychologically, it's better to know you're prepared for the next move."

4) Help others out

In a tight job market, sounding out your contacts about any potential opportunities can sometimes smack of desperation and could even count against you.

"Politicking is important during times of turbulence, but it's not always beneficial to just start tapping up you friends and ex-colleagues," says Jackson. "Frame it differently - how can you help them? Inadvertently, this could open some doors for you."

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AUTHORPaul Clarke
  • A
    A
    24 August 2011

    @Banker: Lol!!! Good one!

  • Ba
    Banker
    24 August 2011

    @Recruiter....Have you heard the one about the Recruiter calling the banker a parasite. LOL

  • Ba
    Bakner
    24 August 2011

    To the post from "Rercuiter". Is that your name or job title?

  • Ho
    Honestly Banking
    24 August 2011

    Bankers being fired will hardly cause many hearts to bleed in the 'real' world. However most bankers have transferable skills, the challenge being to get people to recognise them and getting past the stigma. The major problem is that bankers are poor at really adding any value in the real world. They have never made anything, have had huge budgets to play with and management skills are often very poor. Also getting used to real world renumeration will be refreshing. That being said, most bankers that rejoin the human race are glad they did. They are of course better people because of their financial expertise and the trauma they and their families are about to endure. Remember you've probably been singled out for no good reason, but might be worth a challenge in a tribunal if you think you are really being shafted. Bankers shafting each other - surely not!

  • Re
    Rercuiter
    23 August 2011

    Bankers deserve to be made redundant. Parasites destroying entire societies and countries.

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The essential daily roundup of news and analysis read by everyone from senior bankers and traders to new recruits.