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The Insider: I don't want to rant against recruiters but they do need reforming

After quite a long period of being unemployed without a proper work visa, I have finally ended up at a big four bank on a sponsorship. It's not the most prestigious position but with further networking it could lead to something more exciting.

Before all this happened, I was doing some grunt temp work for an insurance firm and later as a contractor at my current bank. Both of these positions were provided by recruiters. I will attempt not to make this another standard "recruiter rant", so please bear with me.

As I am an economist at heart, I will instead highlight why recruiters' incentives are not always aligned with candidate or client needs.

For my first contract job in Australia, I soon discovered that the recruiter - who made a quick phone call to me to set up a very standard admin role - took more than 30 per cent of my wage before any money fell into my pocket. I thought this was a high margin for at best 30 minutes work, but our interests were still aligned, so I didn't care too much.

What really annoyed me was what happened next

After just a week as a temp, I was offered sponsorship and a permanent position. I was ecstatic because this was probably my last chance to stay in Australia. With only a few months left on my visa, I badly needed the sponsorship.

But there was a problem between the recruiter and my line manager. The recruiter wanted more than 15 per cent of my annual salary as a sign-on fee before he would let me become a permanent employee of the bank where I was already working. My firm was forking out money to pay for my immigration paperwork, so I was worried that any extra recruitment costs on top of this would lead to my job offer being rescinded.

Sure enough, negotiations dragged on, relations between my manager and the recruiter deteriorated, and my visa expiration date drew ever closer. I was frustrated because the recruiter was clearly putting her interests ahead of mine.

Although everything was sorted out in the end, in my mind the whole structure of recruitment needs to be reevaluated. Recruiters are more focused on sign-on bonuses than the clients (and candidates) they claim to be serving.

When recruiters gain most from being ruthless, this is how they will work. They are, after all, human. Arguably, they are just as focused on bonuses as everyone else in the industry. The solution must be to construct a bonus structure which is more aligned to the interests of the other parties involved.

I don't have anything against the general concept of recruiters because they can do an important job in bringing together candidates and companies. But from speaking to colleagues and friends in the banking sector, there are many people who don't like some of the aspects of how they currently work.

As it is now, candidates need to be on top of their game to avoid any nasty surprises.

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AUTHORThe Insider Insider Comment
  • th
    they tell me
    6 April 2011

    I think the recruiter acted in the way she did because she knew that you have a lot of potential and could easily be "sold", your company wanted u badly enough and she was right because everything worked out in the end.

    You're good, that is why she reaped whatever she could. For people like me with less experience, recruiters dont even give me an initial appointment, instead, on they pass me around their office to different people and in the end they stopped calling.

  • bo
    bobajob
    6 April 2011

    Good recruiters have a handful of strong relationships with banks, otherwise they are battery hen operations, which certainly don't have the candidate as client mentality. Avoid.

    Oh, cold calling the people you want to work for shows initiative, drive and focus. Seldom will you get a frosty response and MDs often show bursts of the milk of human kindness on cross-referring if they dont have anything!!

  • Wi
    WilliamK
    5 April 2011

    Let's not forget that a significant number of internal Recuritment Advisors - the one's that you contact when applying direct - have come from the external background initially and will usually carry their inate bad practices from external to internal recruitment.
    In recruitment, and for a lot of large corporates, human's are treated like every other commodity - you buy the best you can get for the best price so the same procurment strategies apply - beat down everyone you can on cost (think coles v milk suppliers) and then flog that commodity until it cannot take it any more (think water down your milk, additives etc...) So what am i trying to say? Recruiters act like they do because they are commercially restricted by the companies they work with - dont just blame them. If your company thought you so valuable that they were willing to sponsor you why dont they think that an extra 15% fee is too much?!

  • Si
    Sick of recruiters
    3 April 2011

    Most recruiters are lazy and don't care about the candidate. They have huge databases of suitable candidates yet still advertise positions and then complain when they receive 150+ responses.

    I understand that these recruitment "professionals" need to make an earn but please remember, candidates are also potential clients!

  • Di
    Disgusted@Recruiters
    1 April 2011

    I have been placed at several jobs in the past by recruiters. Some are reasonably good, most are terrible. I have been to some where they belittle you in taking whatever job they have just for the sake of it. Others will push jobs at you when you have explicitly said you don' t want to work in that industry any more. Most simply ignore you because you aren't a sexy enough client. Most do not want to see you because they are too busy, quote, "working on some high-paying jobs". They will pass you around like a soggy-sayo.

    These days I tend to avoid all recruitment agencies unless I absolutely have to apply to a given role through a recruiter. Most of my applications at the moment are directly to the employer because thankfully they too think that most recruitment agencies are a bunch of scum-buckets.

    Recruiters are sales people, only actual HR people who work for that given company are nice and pleasant to deal with.

    For all the recruiters reading this and making comments, as seagulls flock to thrown scraps of fish and chips so do recruiters around bad news, and justifying their chosen career, you are guilty by association even if you think you are one of the nice ones (ur

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