REVIEW MY CV: I've got an IMC and I'm studying the CFA and I'd like to be a portfolio manager
In an ideal world I would like to move into portfolio management but I am aware that my lack of hands on experience in that area would count against me. I guess this could also make it difficult for me to move into an analyst position.
Therefore I am fairly open as to the role but would like to make the most of my IMC qualification (and present CFA studies). Does anyone have any suggestions?
With my extensive Financial Services experience and qualifications I am able to take a wide reaching view of client queries and system enhancement requirements. Building relationships with Front Office and Operational staff I am able to ensure a client centric perspective is taken for the timely and accurate resolution of client queries. An eye for detail enables me to identify problem areas, design new procedures and controls to reduce risks and streamline processes.
Qualifications:
Degree - B.Sc. Podiatry
Professional:
Investment Management Certificate (IMC) - Level 4
SII Advanced Global Securities Operations - Pass with Credit
Certificate in Mortgage Advice And Practice
Financial Planning Certificate (FPC)
SFA Registered Persons Exam
Present Studies CFA Level 1
Interests:
Reading, Studying, MENSA, Scripophily
Work Experience:
Wealth management firm April 2006 to Present
Relationship Support (from April 2007)
· First level support for all queries raised by the Front Office ensuring accurate and timely resolution thereby providing better customer service
· Monitoring progress of queries routed to Operations to ensure satisfactory progress
· Oversight of system change requests to prioritise issues and ensure appropriate staff are allocated and resolution is delivered in satisfactory timescale
· Identifying error trends and designing corrective action to reduce the Bank's risks. This has resulted in a 15% reduction in rebookings (which are operationally time consuming, expensive and client impacting)
· Using operational knowledge in ad hoc projects to amend and streamline processes, install controls and thereby improve overall customer service and minimise Company risks
· Three secondments back to Operations to resolve aged issues as well as the design and implementation of new processes and controls. This has resulted in a more stable Asset Transfer department enhancing client experience at an early stage of the relationship. Another has resulted in a more robust Reconciliation process for a variety of asset classes
· Detailed investigation of potential Operational losses, resolution recommendation to Management, gaining subsequent agreement from Legal and Risk and subsequent follow up. These resulted in operational savings where I demonstrated the root cause of particular issues lay elsewhere
· Providing monthly training to a variety of Operational and Front Office staff and managers (normally around 12 per session). These have included, among other topics, Corporate Actions, Bond Pricing and Interest Calculation, Hedge Funds and Securitisation. These have focussed, in a variety of ways, on generic topics and procedures (such as how to calculate accrued interest on a bond) a swell as current market issues (like the role securitisation played in the credit crunch). These sessions have better empowered staff to do their jobs thereby aiding the Bank and encouraged a more client centric perspective
· Production of Front Office protocol on Correction Account dealing to enable the Front Office to accurately correct trading errors in a timely manner, thereby minimising the Bank's exposure risks
· Design, production and ongoing review of MI for Senior Management and Operational staff. This has included such items as the number, source and present status of outstanding queries, number and source of rebook requests and NNM
Wealth management firm, Fund Reconciliations (April 2006 to April 2007)
· Reconciliation of depots to internal positions for all unit trusts and hedge funds
· Investigation of discrepancies and ensuring Operations staff provided with all required information to correct the error
· Design and implementation of methodology to accurately record reconciled/unreconciled items
· Design and production of weekly/monthly MI for Senior Management
Mortgage broker
July 2004 to Feb 2006 - Self Employed Independent Mortgage Adviser
· Face to face consultations with clients for completing fact find
· Assessing clients' mortgage and insurance needs according to KYC
· Re-visiting clients to explain selection and complete sale
· Processing applications and ensuring highest levels of client service through to post completion
Mortgage broker
March 2003 to July 2004 - Sales Team and Mortgage Adviser
· Completing face to face initial disclosures and fact find
· Providing guidance and advice on mortgage and protection products to best suit clients' needs
April 2001 to March 2003 - House Husband
· Caring for unwell newly born son
· Passing FPC exams
Investment bank
April 2000 to April 2001 - Failed Trade Investigations
· Investigation of all failed trades across all settlement departments
· Sole discretion on buy in/sell out implementation
Consultancy firm
May 1997 to April 2000 - Consultant (primarily at UK private bank)
· Brought in to work on PEP project during IMRO enforcement period
· Rebalancing Managed PEP holdings to ensure equitable treatment for all clients
· Reconciling historic dividends for PEPs
· Calculating compensation due to adversely affected clients as a result in incorrect trading
· Working with Senior Management in compiling final report to IMRO
NHS
January 1995 to May 1997 - State Registered Podiatrist
· Managing own case load of patients in homes, hospitals and clinics
College
September 1991 to December 1995 - Student
· Full time student
· Continued work, principally on dividends reconciliations before and after lectures as well as holiday periods
Stockbrokers
June 1985 to September 1991 - Head of Compliance and Internal Control
· Started in the bought settlements department
· Set up and managed Internal Control/Compliance department
· Responsibility for Company accounts with Stock Exchange and internal cash accounts
· Ensuring accurate procedures written and followed for each department