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Myths perpetuated by external recruitment firms seeking to discredit their internal rivals

As we have said, banks are keen to reduce their reliance on expensive external recruitment firms and to increase their use of cheaper recruiters employed in-house.

External recruitment firms are predictably disaffected by this, and they point out that internal recruiters are often not up to the job. To make their case, external recruiters have been known to circulate the allegations and anecdotes below. These may be groundless, but we thought internal recruiters should know - if only in the interest of self defence.

1) Internal recruiters spoil the market

Given that banks' default position is to try and fill roles using internal recruiters, vacancies are handed to internal recruiters first. Only when internal recruiters have failed to fill them are external recruiters summoned. By this time, many otherwise viable candidates will have been ineptly approached already.

"We're handed mandates all the time that internal recruiters haven't been able to fulfil," alleges one external consultant. "This makes it hard: I came across one very senior candidate who'd been approached by email and then ignored when he queried his suitability for the job."

2) Internal recruiters are not interested in the best candidates

Line managers want the best candidates because they know that additional revenues will compensate for any additional expense. Line managers communicate this to external recruiters who unearth excellent, but expensive people.

On the other hand, internal recruiters are only interested in budgets, and will block good hires, even if they make business sense.

"A line manager made an excellent candidate an offer," relates one external recruiter, "and then the internal recruitment function got wind of the fact that the candidate was out of budget. They interviewed the candidate again, claimed he answered their questions inappropriately, and pulled the offer."

3) Internal recruiters know nothing

External recruitment firms specialise in particular markets and particular job categories. Internal recruiters don't.

"They're totally out of touch," says one headhunter. "We, for example, are in contact with quant developers all the time so that we know who's in the market. The internal people only contact them once in a while when they have a role to fill."

4) Internal recruiters have their own agenda

Internal recruiters stand accused of nefarious going on.

On one hand, it's alleged that they leak CVs to recruitment firms with whom they have links. On the other, it's claimed that cunning internal recruitment types are merely biding their time before they make off with the bank's database of candidates and start an external recruitment firm of their own.

5) Internal recruiters are overly reliant on LinkedIn

While external recruitment firms have large and comprehensive databases covering their entire area of specialism, internal recruiters often don't. As a result, they have little option but to bombard people with emails through LinkedIn.

"They are under-resourced and over ambitious," says one external recruiter. "They use LinkedIn too much, and can be annoying."

Internal recruiters are invited to defend themselves below.

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AUTHORSarah Butcher Global Editor
  • Ex
    External Recruiter
    17 September 2010

    to Germanjobs

    "the take home from banks can easily be 40 -60k"

    If you think this is a good salary then you were clearly not a very good consultant.

  • Br
    Brett Favre's Arm
    17 September 2010

    Some are good and some are bad. Not all Bankers are good. Not all Headhunters are good. It's life and shouldn't be a surprise. If you care about the business you recruit for internally then you will make an effort to understand the technical nuances & the type of candidate that will benefit your organisation, you will make an effort to negotiate with agencies on price so you can afford the super-stars and you will build relationships with the agencies that work hard for you. Sometimes we do slow the process down from the perspective of a Headhunter but 90% of the time it's because we don't have all the info we need to progress, either from line or from the agency. Communication is key.

  • Sc
    Scrumpy Lover
    17 September 2010

    Most internal recruiters are either failed headhunters (usually lack of initiative) or HR or banking "Wanabees".
    I don't mind them being devoid of imagination, I don't mind them being arrogant, I don't mind them being pedantic, I don't even mind their painfully slow pace and inability to respond within a three week period. What I do mind is their tendency to drop you like the proverbial "hot potato" when you manage to accomplish in six weeks what they have failed to do in six months thus showing how gratuitously inept they are!

  • dd
    dd
    17 September 2010

    (4) is rather dubious, but (2) & (3) are spot-on. "internal recruiting" leads to focus on cost rather than profit, and keywording rather than understanding the roles+CVs.

  • ap
    apples10
    17 September 2010

    Sarah, don't rise to the bait . . . .. .you are doing a fine job . . . . . .why don't those who are critical of your ideas send you effective copy themselves?? Precisely - they have no ideas . . . .

    By the way, please do not put up the usual Friday afternoon article about loads of jobs in the city, unemployment falling and equity derivatives being the new frontier . . . . . . . . .it ain't, none of them !!

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