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Is it madness to recommend a friend to your firm?

Some Australian banks are cautiously revising their employee referral programs to attract new talent (and save money on recruitment fees) ahead of an impending skill shortage in 2010.

NAB says it does not have a formal referral scheme across its entire group as yet, although it is trialling one within its business banking unit.

"We will look at the results of the business banking program over the next few months. We will then assess the suitability of applying a referral program across the broader business as part of our candidate sourcing strategy," explains Mark Devine from NAB's group recruitment division.

ANZ has existing referral plans in place, but they are now under review as part of a global revamp of broader HR policies.

Headhunters are of course big losers when staff recommendations lead to placements, but one senior recruiter says the schemes sometimes have merits.

"If the referrers are good themselves, then they'll usually recommend good people to an employer. However, the chances are that if the referrer is an ordinary employee, then they'll also suggest dunces," comments John Coles, CEO, Executive Group International.

One Sydney-based recruiter, who preferred to remain anonymous, tells of a manager who was left with an "entire team of rugby players" as a result of referrals.

"Employee recommendations can be good. But in this case the rugger players weren't the sharpest tools in the shed and the manager ended up being particularly unhappy," he adds.

Give us you thoughts on referrals below. Are they cut-price recruitment, giving firms sub-par candidates? Do they perpetuate old boys' networks in the banking sector? Or is it just great to have a mate at work (someone who you and your company can really trust)?

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AUTHORAnthony O'Brien Insider Comment
  • Cl
    Claire
    12 February 2010

    I worked for one of the Big4 who has an employee referral scheme. The outcome of the referral, to some extent will depend on who the hiring managers were at the time and their hiring experience. Remember managers do come and go within the organisation. I have seen sub-par candidates being accepted in the wrong positions and the successive managers left to pick up the mess. What impression do you think that gives to the other employees?

  • Mi
    Michael
    5 February 2010

    Management needs to take into account the referrer and also have the internal capability to assess referred candidates.
    If the referrer is a quality employee and they are a strong cultural fit, (remember the frequently forgotten driver of business success - "CULTURE"), then there is a reasonable level of probability that the referred candidate will also fit the culture.
    At the end of the day the employer doesn't have to hire all of the referred candidates.

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The essential daily roundup of news and analysis read by everyone from senior bankers and traders to new recruits.