Define a moral dilemma ? Give an example of a time you have faced a moral dilemma? How did you know it was a moral dilemma and what was the outcome?

And the answer was:

'The purpose of this question is really to understand what the candidate interprets as a moral dilemma and why he/she thinks it is. Any answer should be tailored around a situation that has not been created or caused by the candidate and that (most importantly) results in an ethical decision/action being taken.

The example I gave for this question was when I was working as a sales distribution manager for a multinational tobacco company based in a southern Mediterranean country. While delivering merchandise, the manager of a retail outlet was visibly and unreservedly selling cigarettes to customers in the full knowledge that they were being passed on to underage children. Despite the fact that the managers practice was considered within the 'legal' framework, it was clearly an moral issue. Having confronted the store owner about such practices, and to no avail, I decided to halt all future supplies to the store indefinitely, until socially responsible standards had been put in place.

Additional information

This was asked in relation to an operations role.