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THE OUTSIDER: Blame the headhunters

The buck has to stop somewhere. When we look at some of the broken banks in the City, the ones bailed out by baffled taxpayers, we all want to know why. With 20:20 hindsight, like any car crash, it was obvious. Between the risk takers and the risk managers, there was a disconnect. And there was a disconnect between risk management and the boards of directors who were meant to take ultimate responsibility.

The disconnect between risk takers and managers is understandable. Look at the pay differentials. The disconnect with the board is much less understandable, let alone excusable.

What is a board for, if not to exercise control, exert its authority throughout the organization and provide the strategic direction that stops the ship sailing onto the rocks? Did I hear a cynic sitting at the back suggest it's not for those things at all? That it's just a bauble?

Having a difficult, demanding board, particularly of non-execs, can be well, a little challenging for the average Chief Executive. Non-execs can ask difficult questions. They don't sing the corporate song the way executives do who depend on your good will at bonus time. They don't appreciate the kind of rah-rah, patronizing twaddle you can get away with at those awful town halls. They might even disagree with you.

It's important therefore that your headhunters serve you up a slate of manageable candidates, people who won't rock the boat, who are grateful to be asked and would like to be asked again in future. People for whom 45k a year matters.

Naturally, the headhunters do what their clients ask. They're in the service business after all, and they know who pays their fees. No left field candidates, no-one provocative, unusual or difficult, no-one out of the standard mould. Just round up the usual suspects, people already serving on other boards, so that the selection committee won't have to think too much, and hey presto, it's an easy win all round.

Or is it? The best headhunters, the ones who really earn their fees, don't do this, and for my money even the average headhunter will do it less in future. The best understand their clients' organizations thoroughly and their personalities at least as well. Their rather privileged position allows them to ask interesting - even difficult - questions, because without doing so they can't do the best job. And each slate that they serve up contains at least one interesting name that makes the interviewers think.

The City won't be put back together again by politicians - they have far more power to mess things up than to do anything positive. But it will be improved by a general realization that everyone needs to raise their game and behave a little more responsibly, with a little more thought, patience and even humility.

Headhunters certainly have a role to play in getting the right people into the most senior positions. In future let's hope for more imagination, a net cast more widely, and fewer familiar faces - and board meetings that are perhaps a little less comfortable than they have been so far.

David Charters' latest book, 'Where Egos Dare', is published by Elliott and Thompson, price 6.99.

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AUTHORDavid Charters Insider Comment
  • Ja
    James Recruiter
    5 May 2010

    there is no difference between a contingent recruiter and a headhunter, headhunter or exec searchers just like their ego massaged!

  • On
    One Lot
    4 September 2009

    This discussion reminds me of when I started in banking in the eighties. The bank was a small subsidary operation and when the CEO position became vacant the overseas head office imposed someone who had been a HR manager at a large pharma company. The 'bankers' were outraged at giving the job to a mild mannered, and for that matter a pretty work shy, HR person.

    When the big boss came over from Australia he was able to explain his actions in a very smart way which I have always remembered.

    Banks are nothing other than people businesses. Only those people who take the risks can understand and measure the risks, and only they should get rewarded, or penalized for the results. The only thing for the CEO to do is insure the right people are employed, and the only thing for boards to do is employ the right CEO. Banks should be run bottom up not top down. And there should never be a need for external head hunters - that was what boards are for. Nevermind the Non Exec, in a well run bank the CEO should be happy with 45K.

    Finance is the art of diversification. We have got ourselves into this mess by centralising far too much power in far to few people, who run far too big organisat

  • Ro
    Robert
    4 September 2009

    Made some good points althought not really the one it's title set out. I and a director of a search firm, I work with my clients' boards at an intimate level, this is not because I am so thoughtful and lovely, it is because my director-style knowledge means I have a very low attrition rate in the first 5 years, which in turn means that my referrals keep coming through. So it is just good business.

    However I have seen clients (there are notable exceptions) time-after-time, turn down the superb in favour of the unchallenging, picking the quiet voice at the board over the one that would add actual value. Also the factor which is ignored, which is the "famous" name which adds a nice photo for the annual report, but little else.

    Frankly the answer to pushy non-exec boards is not replace them with watered down personalities, but actually get a CEO with some balls to remind them of their non-executive status. Sorry to tell you, but most non-execs would appreciate 45, but that is rarely the reason they do it.

  • Ma
    Marx my words....
    3 September 2009

    Interesting article. My humble view is that whilst everyone writes interesting articles about the groups of people who should take the blame etc. that's not really the issue - the issue is that we have a bloated industry with poor leadership, poor ethics and no appreciatiion of where Banking fits into society or where it should fit into society. We have an industry that is so large that it is distorting society - rather like the Church in medieval England - that it is in effect taking tithes from the real world in order to become even more bloated and self serving. Saying that head-hunters should step up their game and change the industry is equivalent to saying that choirboy has some sort of influence on the conduct of the Eucharist.

  • Ni
    Nick
    3 September 2009

    think the point is not that the headhunters are driving the decision, more that lazy headhunters are putting the same old circuit 'yes man' NEDs up for their shortlists..

    as far as search vs conting - its like standing up and proudly announcing that you work for savilles.. your still an agent

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