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Back and middle office staff shortchanged on salary increases

People in the front office are doing ok. In the past few months, UBS, BofA Merrill Lynch, Citigroup, and quite possibly JPMorgan have all increased their basic salaries by up to 100%. However, as far as we can make out, this policy hasn't been extended to the middle and back office.

Instead, operations staff in particular seem to have been granted distinctly measly pay rises. According to one recruiter, some operations staff at BofA Merrill Lynch received a raise of 2% recently. However, this hasn't been confirmed by the bank, which didn't immediately return a call on the subject.

Most operations recruiters agree that back office staff aren't getting the kind of big salary increases given to the front office.

"Some banks have got pay freezes in place, and operations jobs are still being lost to offshoring," says Mike Hartwell at recruiters Hartwell Buck.

"Organisations will increase salaries slightly, but only a case by case basis when it is necessary to do so in order to hire," says the head of operations at another recruitment firm.

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AUTHORSarah Butcher Global Editor
  • Fi
    Finnish back office
    18 August 2011

    It's a bit funny, according to the first page message chain it seems like there is is a group of a 10 year olds arguing whos dad is the stronger one.

    Im a back office worker, the work is a no brain basic job and I do respect guys at the desk. If someone want's to be paid better at the back office, go study more or do something to proceed with your career and you will get more money.

  • em
    emilio13
    28 July 2009

    In-ight of the various FO comments here, I'm interested to hear FO contributers views on Ops senior mgmt. I.e. if (as seems) the tone of the views here is the general FO perception of Ops line-staff, are those same views held of Ops seniors?

  • AT
    ATK
    17 July 2009

    I love this website! We need more people like Good Cop to keep things interesting. I don't understand how people can get so wound up. I work in market risk, and my pay is down there with back and middle office, and I'm not sure what bonuses will be like. I've got a friend at GS (2nd yr Analyst) in Equity Research who's confident outbound a serious uptick in compensation this year. A friend at CS within documentation has had a good upgrade so far this year too. Stay positive guys, I think the light at the end of the tunnel is not an oncoming train this time around. Peace :)

  • Am
    Amused
    17 July 2009

    Nice to see this site full of the same well adjusted and fulfilled types as normal!

  • Go
    Good Copis a moron
    16 July 2009

    'It's a little thing we call multi-tasking I'm on holiday and taking the time to relax on the couch, and to p*ss off idiots like you, hahaha'

    And thats your idea of multi tasking. Dear oh dear. I bet that has put a strain on your brain cell. Probably due a nap now arent you.

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The essential daily roundup of news and analysis read by everyone from senior bankers and traders to new recruits.