What We Need

Corpay is currently looking to hire a Technical Integration Lead within our Corpay Payables division. This position falls under our Technical Integrations & Partner Implementations line of business. In this role, the Technical Integration Lead will serve as the subject matter expert (SME) for our technical integrations, providing critical support to ensure seamless customer onboarding and successful go-lives. You will bridge the gap between our technical implementation team and customers, while developing comprehensive documentation and training materials to enhance our implementation processes. This role reports into the Director of Technical Implementations. You will report directly to the Director of Technical Integrations & Partner Implementations and regularly collaborate with Sales, Customer Implementations, Data Onboarding, Technical Integrations, Customer Support, external customers, and integration partners.

How We Work

As a Technical Implementation Support Lead, you will be expected to work in a virtual environment. Corpay will set you up for success by providing:

Company-issued equipment
Formal, hands-on training

Role Responsibilities

Integration Support (20%): Serving as the primary subject matter expert for existing integrations, supporting direct clients, implementation project managers, and partner implementation teams during and after go-live.
Customer Go-Live Support (10%): Providing expert assistance during critical go-live periods, particularly for integrations, ensuring smooth transitions and minimizing delays.
Error Resolution (10%): Researching and troubleshooting file errors using Azure reporting tools, serving as the designated point of contact for error resolution during the first 30 days after client go-live.
Documentation Development (15%): Collaborating with the technical integration team to create comprehensive, user-friendly documentation for both technical and non-technical audiences.
Training Program Development (15%): Designing and delivering training programs for the implementation team on new and existing integrations, creating effective training materials to build team capability.
Data Mapping Support (10%): Providing expertise and training on all products and tools related to data mapping to support the Data Onboarding team.
Partner Relationship Management (20%): Supporting partner relationship managers with escalations, assist with onboarding Full AP partners, and serve as a liaison between partner implementation teams and internal resources.

Qualifications & Skills

3+ years of experience in technical implementations, integration support, or related roles
Strong understanding of data integration concepts and processes
Excellent troubleshooting and problem-solving skills
Outstanding communication abilities with both technical and non-technical stakeholders
Experience creating documentation and training materials
Ability to manage multiple priorities in a fast-paced environment
Customer-focused mindset with strong relationship management skills

Preferred

Experience with Azure reporting tools and environments
Knowledge of financial or procurement systems
Background in supporting enterprise software implementations
Experience in a customer-facing technical support role
Familiarity with data mapping and transformation concepts

What Success Looks Like

Reduction in implementation delays and failed go-lives
Improved customer satisfaction scores for implementation processes
Faster time-to-revenue for new customer integrations
Increased adoption of standardized documentation and processes
Seamless collaboration between technical implementation teams, partners, and customers

Benefits & Perks

Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
Optional company match RRSP program
Virtual fitness classes offered company-wide
Time-off including major holidays, vacation, sick, personal, & volunteer time
Discounted gym membership rate
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Stipend provided for cell phone use

Pay Transparency

The expected salary range for this position is $72,000 - $82,000, based on the candidate's work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.

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About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.

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