Job Description

The Opportunity:

Looking to break into insurance or claims?

We are seeking a Claims Consultant to join our friendly and supportive team on an 12-month fixed-term contract. Whether you have experience in customer service, retail, hospitality, administration, or insurance, we would love to hear from you.

You will learn how to manage claims from start to finish, communicate with customers and stakeholders, investigate claim outcomes, and build valuable skills that will benefit you throughout your career.

No insurance experience? No problem. We hire for attitude and train for skill.

What's In It For You?

• Gain practical claims and insurance experience
• Learn from experienced professionals
• Develop communication and negotiation skills
• Manage your own portfolio of claims
• Join a supportive team with a fantastic culture
• Strengthen your resume with experience from a global organisation

What You Will Be Doing

• Managing claims from lodgement to resolution
• Supporting customers throughout the claims process
• Communicating with customers and stakeholders
• Reviewing claim documentation and policies
• Maintaining accurate records and preparing reports
• Assisting with claim assessments and outcomes

About You:

• Strong communication and customer service skills
• Positive attitude and willingness to learn
• Organised with strong attention to detail
• Curious, analytical and solutions-focused
• Resilient and able to manage competing priorities
• Passionate about helping customers

Interested? Please submit a short cover letter explaining why you are suitable for the role along with your resume.

WHV Welcome to Apply!