Benefits Summary

Flexible and hybrid work arrangements
Paid time off/Paid company holidays
Medical plan options/prescription drug plan
Dental plan/vision plan options
Flexible spending and health savings accounts
401(k) retirement savings plan with a Roth savings option and company matching contributions
Educational assistance program

Overview

The Quality Assurance team is responsible for all aspects of the testing life cycle including analyzing and testing software and online services to ensure proper functionality and error-free internal and external products. The QA Automation Engineer will be responsible for designing, developing, and implementing automation solutions, while also collaborating with stakeholders and ensuring the integration and maintenance of automation systems.

Responsibilities

• Design, maintain, and execute automated tests for use in both API and UI test cases by creating reusable code libraries to help build streamlined and efficient automated test processes
• Maintain documentation of test results to assist in debugging and modification of software
• Analyze test results to ensure existing functionality and recommend corrective action
• Submit and track any product issues found during testing to ensure that they are resolved
• Facilitate and/or participate in test plan and test case reviews and execution
• Work closely with the Development, Business Analysts and support teams to understand the application's features and architecture to develop test cases to ensure that the application's UI / API / Data layers are thoroughly tested before releasing into production
• Integrate automated tests into continuous integration and continuous delivery (CI/CD) pipelines to ensure timely feedback

Qualifications

• Bachelor's Degree in Computer Science or equivalent
• 2 to 4 year's experience in software Quality Assurance and Automation
• Automation Certification preferred such as Certified Tester Test Automation Engineer (CT-TAE)
• SmartBear TestComplete, ReadyAPI, and MABL experience preferred

Skills
• Test automation background in UI driven frameworks via SmartBear TestComplete
• Test automation background in APIs via SmartBear ReadyAPI
• Proficiency in a mainstream programming language: must have applicable skills in Java, Python, C++, C# or other language
• Excellent analytic and problem-solving skills
• Initiative to learn and utilize emerging technologies
• Excellent written and verbal communication skills. Should have proven track record of communicating complex multi-faceted issues to multiple stakeholders
• Organizational skills and the ability to prioritize various responsibilities, multi-task, manage sub-projects and meet deadlines
• Ability to work well under pressure in a fast paced, demanding and changing environment with a high level of independence
• Must have technical experience screening, triaging and categorizing defects
• Knowledge of web accessibility best practices and optimization
• Strong understanding of QA principles, inspection techniques, and testing procedures

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Senior Salesforce Support Engineer

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