Core Responsibilities

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Oversees highly complex process and product ownership of mandatory and voluntary Brokerage Corporate Actions with a focus on client service delivery.
• Ensures timely and accurate corporate actions event notifications and client communication, with seamless processing and exceptional client experience.
• Manages the execution of foreign corporate actions services, collaborating with internal partners and ensuring compliance with foreign jurisdiction requirements.
• Maintains vendor relationships that support corporate actions processes.
• Serve as an escalation point for regulators and internal stakeholders regarding asset service processing.
• Develops control and risk management procedures and incorporates risk mitigation strategies into internal department initiatives. Identify process and product improvement opportunities to enhance operational efficiency.
• Ensures that Corporate Actions operations and processes are done in compliance with regulatory requirements.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Undergraduate degree or equivalent combination of training and experience. Graduate Degree preferred
• Five years related work experience in financial services. Corporate Actions experience preferred. Supervisory experience preferred
• This job requires a regulatory license and/or registration (e.g. FINRA, state, SEC). These will be determined by Compliance based on role-specific duties.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.