Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking a dynamic Liability Claims Adjuster to join our team. This is a hybrid role requiring in-office presence on select days.

Position Summary
The Liability Claims Adjuster position is responsible for the investigation, administration, and settlement of automobile, property and general liability claims. This person must perform coverage, liability and damage analysis, maintain timely correspondence and determine the best course of action with low to medium levels of autonomy, while working closely with clients, their employees and attorneys as a moderate to experienced claims professional.

Essential Functions

• Investigate new claims and initiate timely contacts with clients, their employees, claimants and legal counsel to determine appropriate actions to be taken.
• Read and comprehend insurance policies.
• Properly evaluate liability and damages, address time limit demands appropriately.
• Negotiate settlements with claimants and attorneys and draw up contracts.
• Report to clients and excess carrier requests regarding claim status and follow through on recommended actions.
• Remain in direct compliance with company policies and procedures, including MMSEA reporting.
• Maintain active adjuster license in states where this is required.
• Maintain valid driver's license and automobile insurance.
• Ability to utilize windows-based claims systems and Microsoft type applications.
• Refer claims occasionally to defense counsel, remaining directly involved in litigation claims management to reach desired outcomes and minimize expenses.
• Meet with clients and account management to conduct claim reviews. This may involve account location visits to present cost reports, reserves, active claims and settlement recommendations.
• Performs other duties as assigned by your supervisor.

Qualification and Education Requirements

• Minimum of 5+ years' experience handling liability claims (commercial auto PD/BI, general liability PD/BI)
• Build a working knowledge of applicable state negligence laws (legal background helpful)
• Some experience with medical terminology is essential
• Exceptional communication and interpersonal skills
• Detail-oriented with strong organizational and time management skills
• Excellent customer service and telephone skills
• College degree is preferred
• Meet company background hiring standards
• Continuing education and seminars related to changing claim laws

Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you.

Values
At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.

Equal Opportunity Employer
Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor.

About Charles Taylor
Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers' compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.