Location: Grand Junction, CO 81506
Employment Type: Full-Time
Pay: Up to $20.00 per hour
Schedule: Monday to Friday | 8:00 AM - 4:00 PM, 8:30 AM - 4:30 PM, or 9:00 AM - 5:00 PM

Position Overview

Citadel Security USA is seeking a dependable and detail-oriented Administrative Assistant to support daily operations at our Grand Junction office. This position provides administrative support to the Vice President of Operations, Director of Human Resources, and other leadership team members while helping maintain organized office operations and efficient administrative processes.
This opportunity is ideal for someone who enjoys managing multiple responsibilities, maintaining accurate records, supporting onboarding and training activities, and providing exceptional internal customer service in a professional office environment.

Primary Responsibilities

Administrative Support

• Provide day-to-day administrative assistance to executive leadership and department managers.
• Prepare, edit, and format business correspondence, reports, spreadsheets, presentations, and company documents.
• Manage multiple administrative assignments while maintaining accuracy and meeting deadlines.
• Draft routine correspondence and maintain organized documentation.
• Support special projects and departmental initiatives as assigned.

Office Operations

• Answer incoming telephone calls, direct inquiries, and relay messages professionally.
• Welcome employees, applicants, vendors, and visitors while providing excellent customer service.
• Perform general office duties including filing, scanning, copying, mailing, and document organization.
• Maintain electronic and physical filing systems for efficient record management.
• Receive, sort, and distribute incoming mail and deliveries.
• Monitor office supply inventory and coordinate replenishment as needed.
• Coordinate office equipment maintenance and service requests.

Human Resources & Onboarding Support

• Assist with new hire onboarding by preparing paperwork and coordinating onboarding schedules.
• Maintain onboarding documentation and employee records.
• Help coordinate employee training sessions and maintain training records.
• Prepare training materials and administrative documentation as requested.
• Support Human Resources with administrative projects and recordkeeping.

Communication & Coordination

• Collaborate with multiple departments to facilitate communication and workflow.
• Respond to requests for information and administrative documentation.
• Assist leadership with reports, scheduling, and project coordination.
• Maintain confidentiality when handling personnel, company, and operational information.

Records & Reporting

• Maintain accurate administrative records and business files.
• Organize operational documents for easy retrieval.
• Assist with routine reporting and data entry.
• Support improvements to administrative procedures and office processes.

Minimum Qualifications

• High school diploma or GED.
• Previous administrative, clerical, office support, or customer service experience preferred.
• Strong computer proficiency with Microsoft Word, Excel, Outlook, and other office applications.
• Excellent written and verbal communication skills.
• Exceptional organizational and time-management abilities.
• Ability to manage multiple priorities with minimal supervision.
• Strong attention to detail and accuracy.
• Professional demeanor and commitment to confidentiality.
• Ability to successfully pass a background check.

Preferred Qualifications

• Experience supporting executive leadership or management teams.
• Experience with onboarding, training coordination, or Human Resources administration.
• Familiarity with document management and electronic filing systems.
• Experience preparing reports, spreadsheets, and business correspondence.
• Ability to identify opportunities for administrative process improvements.

Work Environment

• Professional office setting with regular interaction with employees, applicants, vendors, and visitors.
• Fast-paced environment requires flexibility and effective prioritization.
• Frequent collaboration with Operations, Human Resources, and company leadership.
• Occasional support for company meetings, training sessions, recruiting events, or business activities.

Physical Requirements

• Ability to remain seated while working at a computer for extended periods.
• Frequent use of computers, telephones, printers, scanners, and other office equipment.
• Ability to communicate clearly in person, by telephone, and through written correspondence.
• Ability to move throughout the office to access files, supplies, and equipment.
• Occasional lifting or carrying of office materials weighing up to 25 pounds.

Why Join Citadel Security USA?

• Competitive hourly compensation
• Stable Monday through Friday work schedule
• Professional office environment
• Paid training and onboarding
• Supportive leadership team
• Opportunities for professional development and internal advancement
• Collaborative workplace focused on operational excellence

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.