Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

As the Guest Service Representative, you greet and welcome guests to the hotel and make them feel comfortable while gathering their information for proper guest check-in and check-out. You must perform all Guest Service Representative duties in accordance with the Company policies and procedures.

Reports to: The Front Office Manager is your immediate supervisor.

Responsibilities

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