US and International Casualty Claims Manager




Location: London




Position: Full time, permanent



We are seeking an experienced US and International Casualty Claims Manager to lead a high-performing claims team handling complex casualty claims across our international portfolio.



This is an excellent opportunity for a technical claims leader who is passionate about people development, delivering outstanding customer outcomes, and driving operational excellence.




Key Responsibilities

• Lead, coach, and develop a team of casualty claims professionals.


• Oversee the handling of complex US and International Casualty claims.


• Provide technical guidance on coverage, liability, reserving, and litigation matters.


• Build strong relationships with clients, brokers, coverholders, TPAs, legal partners, and underwriters.


• Drive continuous improvement, performance management, and best practice claims handling.


• Support portfolio performance through effective claims insights and stakeholder engagement.

About You

• Extensive experience handling US and/or International Casualty claims.


• Proven leadership and people management experience.


• Strong technical casualty claims expertise and commercial awareness.


• Excellent communication, decision-making, and stakeholder management skills.


• Credibility in the London and Lloyd's market and a practical understanding of delegated business.


• Willingness to travel and attend client and market events.


• ACII, CII or a similar professional qualification.

Why Join Us?



This role offers the opportunity to lead a talented team, influence claims strategy, and play a key role in the success of a growing international casualty portfolio.




What Can You Expect From Us?



Alongside a competitive base salary and performance-related discretionary bonus, we offer a broad range of employee benefits.




Hybrid Working



At MS Amlin we operate a hybrid working model. Our teams spend 3 days a week in the office, balancing flexibility with the collaboration this role needs.




About MS Amlin



MS Amlin is a leading (re)insurer and part of the global MS&AD Group. With more than 120 years of experience and a strong presence in Lloyd's of London, we help clients navigate complex and demanding risks through specialist underwriting and claims expertise.



We are committed to building a workplace where all talent is welcomed and everyone has the opportunity to influence how the business works. Our employee resource groups support our Diversity, Equity and Inclusion goals.