Job Description

• Part of the CFAS division


• Involved in the assessment of business interruption and other financial losses arising on behalf of clients.


• Negotiating and settlement of claims.


• Work within and part of the wider GTS team.


• Travel and undertake site visits and external meetings


• Marketing and promotion of self and business both internally and externally

Responsibilities

• Work both externally and internally assessing business interruption and financial claims


• Receiving and reviewing and analysing financial information.


• Preparing reports commenting in detail on the review and conclusion of analytical work.


• Visiting Insurers, Reinsurers, Claimants and the Insured.


• Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.


• Calculating and agreeing settlement of claims, and preparing final reports.


• Assisting in the development of less experienced staff members.


• Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.


• Maintain and update files and records keeping fully up to date on any technical or legal changes which may have a bearing on a case.


• Identifying and developing business opportunities for self and team.

Qualifications

• Problem solving ability in order to recognise difficulties and take the appropriate steps to address the issues


• Quality focussed to provide a high level of customer service both internally and externally


• Ability to demonstrate high attention to detail


• Dispute and resolution handling skills in order to manage cases effectively and proactively


• Competent use of technology


• Ability to work on own initiative and within a team environment


• Behave in a strongly customer focused way at all times to ensure development and maintenance of client relationships


• Demonstrate personal integrity in a way which is consistent to the company's core values


• Communicate effectively by sharing, listening and exchanging information and knowledge at all levels


• Build and maintain positive working relationships


• Demonstrate a solution and action oriented style in order to deliver against targets


• Demonstrate a flexible and resilient operational style


• Demonstrated behaviours must be in close alignment with Crawford stated values: RESTORE

Essential:

• Experienced in Forensic Accounting and/or Business Interruption claims.


• Accountancy qualification.


• Experience of managing staff.

Desirable:

• Strong communication skills (written and verbal)


• Good customer service, organisational & communication skills

About Us



Crawford & Company is the world's largest publicly listed independent provider of claims management and outsourcing solutions. For over 85 years, we've combined global expertise, industry-leading technology, and a people-first approach to help restore and enhance lives, businesses, and communities.



With more than 9,000 colleagues across 70+ countries, we're united by a shared purpose and commitment to delivering exceptional outcomes for our clients. We call this
One Crawford.



In addition to compelling career opportunities that span countless fields and disciplines, Crawford & Company also offers employees a competitive salary with a strong benefits package and ongoing training and mentorship programs through every stage of your career. To find out more about working at Crawford & Company, take a look here.




Our Commitment to Inclusion



At Crawford & Company we are committed to creating an inclusive work environment. We don't just talk about diversity and inclusion; we aim to infuse it into everything we do - underpinning our strategy with three core elements:




Consciousness




Capability




Culture




We are also proud to be a Disability Confident Committed Employer. We are committed to accommodating applicants with disabilities throughout the hiring process .



If you have an accommodation need, please email recruitment@crawco.co.uk as soon as possible to make any reasonable adjustments.



So, what are you waiting for? Apply today, we're looking forward to your application.