Morgan McKinley Northern Home Counties are proud to be representing a well-established and growing business in Biggleswade in their search for a Credit Controller to join their finance team on a permanent basis.

This is an excellent opportunity for an experienced Credit Controller to take ownership of a portfolio of customer accounts within a busy and supportive finance function. The successful candidate will play a key role in maximising cash collection, reducing aged debt and building strong relationships with both customers and internal stakeholders.

The Role:

Reporting to the Credit Manager, you will be responsible for managing the end-to-end credit control process, ensuring customer accounts are maintained effectively while supporting the wider finance team.

Key Responsibilities:

• Manage a portfolio of customer accounts, ensuring timely collection of outstanding debt.
• Carry out credit checks for new customers and set appropriate credit limits.
• Monitor customer accounts and review credit exposure.
• Manage the cash collection process, resolving customer queries promptly and professionally.
• Approve customer orders and manage credit holds where necessary.
• Reduce overdue debtor balances and minimise aged debt.
• Allocate cash and perform bank reconciliations.
• Produce weekly, monthly and quarterly credit control reports.
• Support sales and operational teams with credit-related decisions, including payment plans and account reviews.
• Escalate complex debt recovery matters where appropriate, including legal action when required.
• Build and maintain strong working relationships with customers and internal stakeholders.

About You:

• A minimum of three years' experience within a Credit Control position.
• Strong experience managing customer accounts and cash collection.
• Excellent communication and negotiation skills.
• The ability to build positive relationships with customers and colleagues.
• Strong organisational skills with excellent attention to detail.
• Good IT skills, including experience using finance systems and Microsoft Office.
• A proactive, resilient and solution-focused approach.
• The ability to work independently while contributing to a collaborative finance team.