Location: Inkberrow / Hybrid available
Rate: £14.50 - £15.50 per hour
Start: Immediate

Duration: Initially a 4 week period
Working Pattern: Hybrid available following 1 week of initial training (3 home 2 office)

An excellent opportunity has arisen for an experienced Credit Controller to join an established organisation on an immediate-start basis.

Reporting to the Accounts Supervisor, you will be responsible for managing an allocated customer ledger, ensuring outstanding balances are collected within agreed credit terms and that the Sales Ledger remains accurate and up to date.

Key Responsibilities

• Proactively manage customer accounts and outstanding debt.
• Ensure payments are collected within agreed credit terms and debtor days are maintained.
• Investigate and resolve customer invoice, credit note and account queries.
• Process credit notes and credit requests within agreed timescales.
• Conduct credit assessments and regularly review customer credit limits.
• Liaise with credit insurers where required.
• Allocate incoming cash and maintain accurate Sales Ledger records.
• Oversee the debt recovery process for non-paying customers.
• Work closely with Sales, Sales Administration and Transport teams to resolve queries and support cash collection.
• Provide management information relating to debtor days, credit notes and aged/poor-performing debt.
• Work collaboratively with the wider Finance Team to ensure workloads are effectively managed.
• Support the Accounts Supervisor with ad-hoc analysis and finance tasks.

About You

The successful candidate will ideally have:

• Previous experience within a Credit Control / Accounts Receivable environment.
• Strong customer service and communication skills.
• Excellent attention to detail and a proactive approach to debt collection.
• Good working knowledge of Microsoft Office, particularly Excel.
• The ability to investigate queries, resolve issues and build effective relationships with customers and internal teams.
• Experience of Microsoft Dynamics NAV would be advantageous, although training will be provided.