• Competitive
  • Dubai, United Arab Emirates
  • Permanent, Full time
  • Standard Chartered Bank
  • 2019-04-22

Regional Business Manager, Financial Markets, Africa & Middle East

  • Location: Dubai, United Arab Emirates
  • Salary: Competitive
  • Job Type: Full time

Regional Business Manager, Financial Markets, Africa & Middle East

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
  • To provide operational excellence/control, business planning, risk management, coordination and project management support for the Regional/Country Heads of Financial Markets and Regional Business COO. Assistance is also provided to Treasury-Markets and WMPS as per the outline in the Memorandum of Understanding between Financial Markets, Treasury-Markets and WMPS.

  • Proactively engage with FM COO teams and other support/control functions;

  • Leading the delivery of cross regional FM change initiatives;

  • Think regionally - act globally (any changes or enhancements must be globally applicable);

  • Drive strategy creation and execution in the business, and work with the FM Heads and their management team;

  • Work with the FM Heads to highlight and resolve trade-offs between competing business investments and agendas;

  • Be aware of and understand the Group's business strategy and model for Financial Markets in Africa & Middle East

  • Continuously improve productivity and efficiency, and drive a standardization agenda for the business;

  • Be aware of an understand the wider CIB business, economic and market environment in which the Group operates;

  • Assist in the delivery of the management agenda - taking the lead to identify and drive initiatives designed to improve financial performance, operating efficiency, risk and people management;

  • Set the overall support agenda for the business, and work with Non-Financial Risk Committee (NFRC) members and business leaders to define the priorities and goals for the different functions;

  • Represent the business when interacting with the support functions;

  • Stand-in for the FM Heads required;

  • Improve communication across business, function and geographies;

  • Assist in business budget and forecasting;

  • Prepare papers or provide updates as requested by FMMG or governance committees;

  • With other business managers and members of the NFRC:

Develop customer service, efficiency, or control metrics and implement appropriate actions in response;

Recommend and drive continuous improvements in the business, i.e. identify and executing ad-hoc improvements to business processes, policies, structure, and roles; and with Business Finance representatives in particular, understand and manage both direct and indirect costs of the business. Ensure that fixed and variable costs are accurately identified and that cost drivers and the ability to influence variable costs are understood. Maintain rigorous cost and investment discipline across the business.

  • Transaction Management

  • Third Party Onboarding and Reference Data

  • Product Implementation

People and Talent
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

  • Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.

  • Employ, engage and retain high quality people, with succession planning for critical roles.

  • Responsibility to review team structure/capacity plans.

  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management
  • Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

  • Interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures.

  • With other members of the PGC, review escalated Operational Risks and ensure that appropriate Control Standards are in place

  • With other business managers or members of the PGC, oversee material risks and ensure that they are properly mitigated, including any relevant audit issues

  • With the business leaders and support functions, maintain a strong and appropriate control environment across the business

  • Through assignment to direct and indirect reports, establish and maintain an appropriate framework and procedures for monitoring, identifying, measuring, assessing, reporting and managing compliance, regulatory, financial crime and operational risks

  • Coordinate audits and work with the business to avoid audit failures and work with Compliance to ensure regulatory requirements are met

  • Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas

  • Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role

  • Responsible for delivering 'effective governance'; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner

  • Drive the Regional Product Forum agenda to ensure business are not inhibited by delays in Country Addendums/ New Transaction approvals for new businesses; ensure business is conducted with proper authorisation. Ensure Country Addendum renewal timeframes are met

Regulatory & Business conduct
  • Display exemplary conduct, model and live the Group's Valued Behaviours and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead the FM Business Operational Risk Managers to achieve the outcomes set out in the Bank's Conduct Principles: including Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention and The Right Environment.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
  • Regional FM Business Managers

  • Product Business Managers

  • Financial Markets Heads

  • Treasury-Markets Heads

  • Desk Heads and Financial Markets Supervisors

  • Senior Operational Risk Officers

  • Country and Financial Markets Audit Teams

  • Country and Financial Markets Compliance

  • Cross-Border Legal and Compliance

  • Financial Markets Operations and Global Shared Service Centres

  • Traded Credit and Market Risk

  • Business Finance

  • Country and Regional Chief Information Officer(s)

  • Regional COO

Other Responsibilities
  • Embed Here for good and Group's brand and valued behaviours across FM Geography,

  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate
  • Academic or Professional Education/Qualifications; degree holder preferred

  • Bank training; complete all mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific,

  • Languages; business level English

Apply now to join the Bank for those with big career ambitions.