IT Infrastructure Manager- Asset Management IT Infrastructure Manager- Asset Management …

State of Wisconsin Investment Board
in Madison, WI, United States
Permanent, Full time
Be the first to apply
150,000-200,000 +
State of Wisconsin Investment Board
in Madison, WI, United States
Permanent, Full time
Be the first to apply
150,000-200,000 +
Posted by:
Tim Molloy • Recruiter
Posted by:
Tim Molloy
SWIB is seeking an Infrastructure Manager for our Technology division with strong infrastructure engineering and architecture experience. This position will additionally oversee the Technical Support Manager and all technology support for the organization. The Technology Team at SWIB is a trusted advisor and partner to the business that is valued as a critical contributor to SWIB's continued growth and success. We effectively leverage technology to derive the maximum value from it and achieve SWIB's business goals. We keep technology aligned with SWIB's future direction and operate SWIB's technology according to industry standards. Position Overview
  • Be the technology infrastructure expert for the agency and lead, train and develop the skills of the infrastructure team members
  • Experience managing hybrid infrastructures (on-premise/cloud)
  • Design, implement, configure, install, and support a technical infrastructure, including but not limited to:
    • Microsoft 365
    • Microsoft security services
    • Microsoft Azure
    • SQL Server / Oracle
    • Tableau Server
    • Firewall maintenance
    • Citrix / VPN
    • VMware
    • Dell storage and servers
    • Storage solutions
    • Server solutions
    • Mobility solutions
    • Connectivity solutions
  • Define and implement appropriate procedures, controls, and service levels as they relate to infrastructure services
  • Ensure the highest level of customer service for all infrastructure and technical service offerings
  • Responsible for the creation and execution of roadmaps outlining the investments in infrastructure, mobility strategies, storage strategies, and connectivity that will enable the agency’s strategic and business continuity plans
  • Manage business continuity and disaster recovery solutions and all remote capabilities
  • Perform hands-on troubleshooting as necessary
  • Coordinate training of staff for new technology infrastructure offerings
  • Provide along with staff on-call off-hours support
  • Manage the on-going improvement of the technology infrastructure
  • Ensure all infrastructure is supported according to their SLAs
  • Manage the full lifecycle management of IT equipment
  • Coordinate with third party vendors to resolve issues with vendor systems or software
  • Support other technology staff with front office systems


The ideal candidate:

  • Bachelor’s degree in Information Systems, Computer Science, Infrastructure/Networking or related field; Master’s degree preferred
  • Minimum of 8-10 years’ experience ideally within the investment management industry sector; 5 plus years successfully managing teams
  • Strong leadership skills
    • Ability to coordinate projects and initiatives
    • Strong planning and organization skills
  • Strong general security and risk mitigation knowledge
    • Knowledgeable about security topics across multiple technical disciplines
    • Azure/Office365 security experience
    • Internal and external vulnerability scanning and remediation
  • A strong understanding of server, storage, network and desktop hardware and software solutions
  • Demonstrated ability to meet and exceed customer service expectations and achieve 100% customer satisfaction levels
  • Has supported the infrastructure needs for investment specific software and systems such as SimCorp, Bloomberg, FactSet, eFront, Aladdin, MSCI Risk Manager, and Charles River
  • Thrive and work efficiently in dynamic and fast-paced environments where balancing the needs of multiple business partners while remaining calm under pressure is key
  • Ability to manage and coordinate multiple ongoing projects
  • Analytical ability to make strategic decisions and recommendations
  • Ability to communicate effectively
    • Strong communication skills and experience.
    • Demonstrated ability to communicate effectively using verbal, written, and interpersonal communication skills.
    • Ability to communicate with business and technical staff
    • Ability to clearly communicate analyses for making decisions or recommendations
  • Strong desire to learn new technologies


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