Junior Technical Business Analyst
Location: D.C., Maryland, Virginia
Hybrid or Remote (if remote must be able to come in to the Reston, VA office as needed)

Are you ready to make a difference? ICF is seeking a Junior Technical Business Analyst to work within a dynamic and highly innovative team environment in our Utility Program and Services Group. The Junior Technical Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high quality products and innovative solutions to our clients.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
• Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings
• Support requirements gathering activities by working with stakeholders and project team members to document business needs and assist with solution discussions.
• Learn client processes and procedures and assist the team in identifying opportunities for process and technology improvements.
• Gain familiarity with ICF's technology solutions and support project teams in delivering solutions for clients.
• Support user training efforts and assist with documenting and resolving system issues.

What we need you to have (minimum qualifications):

• Bachelor's degree in Science, Math, IT, Computer Science, or related fields.
• Knowledge and experience in MS Office products, including Excel, Visio, Teams PowerPoint and CoPilot.

What we would like you to have:

• 1+ years of experience in IT
• Experience assisting with business, functional, or testing documentation such as requirements, use cases, test cases, or related project materials.
• Experience/Exposure in the utility, energy, and/or energy efficiency sectors.
• Interest in consulting or experience working in a client-facing environment.
• Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders.
• Strong customer service focus, project planning, and organizational skills.
• Effective time management skills and the ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines.
• Experience with issue tracking and project management tools such as JIRA, SharePoint and/or Smartsheet.
• Experience supporting requirements gathering activities and translating business needs into clear documentation.
• Experience with testing software, tracking issues and working with developers to ensure that requirements are being met and a high-quality product produced

Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$55,665.00 - $94,631.00

Virginia Remote Office (VA99)