Senior Salesforce Administrator

  • Competitive
  • Charlottesville, VA, USA
  • Permanent, Full time
  • S&P Global
  • 19 Feb 19

Senior Salesforce Administrator

JobDescription :
The Role: Senior Business Analyst - Salesforce

The Location: Charlottesville or Richmond, VA; Centennial, Boulder or Denver, CO

The Team:  The Information Platforms team is responsible for the management and improvements of the Business Applications that drive the S&P Global Market Intelligence division. Our team leads many internal applications from Salesforce, Order to Cash, Order Fulfillment, Reporting and Workflow tools. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe.


The Impact: We are in search of a highly motivated Business Analyst who is ready to take their career to the next level in a fast growing company. Do you love working on Technical Projects as well as getting in the trenches and working with the team to get the work done? Do you like working with state of the art of technology?


What's In It For You? You will be a contributing member of an Agile Scrum team accountable for delivering high quality software to customers. You will have the chance to dig in to complicated technical details surrounding product requirements and specifications. This position will enable you to interact with an Agile team of in-house Salesforce professionals from around the world. We are in search of a highly motivated Business Analyst / Project Manager who is excited about utilizing their technical project management skills to lead projects from conception to completion in an Agile environment across multiple CRM teams.

Responsibilities:

  • Participates in the scoping of proposed improvements, and works with Product Managers, or other Project Managers to turn business requirements into actionable developer specifications.
  • Work closely with an Agile Scrum Master, helping to facilitate meetings including Daily Scrum, Retrospectives and meetings with other teams
  • Dig in to complicated technical details surrounding software product requirements
  • Works to mitigate risk while owning tasks, resources, and changes.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Relies on limited experience and discernment to plan and accomplish goals.


What We're Looking For:
Basic Qualifications:
  • Deep knowledge of and passion for Agile/Scrum including Agile metrics and reporting techniques
  • 3-5+ years of experience as a business analyst, project manager, systems analyst or similar in a technical environment
  • Ability to clearly bring together and document software requirements
  • Communication skills - presentation, active listening, ability to build consensus, and support across functions and at all levels


Preferred Qualifications:
  • Working knowledge of Salesforce.com and the willingness to obtain Salesforce Admin certification during your first year.
  • Experience working effectively in a dynamic development environment within large, global teams
  • Understanding of the financial services industry is a plus


About S&P Global Market Intelligence
At S&P Global Market Intelligence, we know that not all information is important-some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research, and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence. For more information, visit: S&P Global Market Intelligence .

S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.