Risk Manager Risk Manager …

Charles Schwab
in Roanoke, TX, United States
Permanent, Full time
Be the first to apply
Charles Schwab
in Roanoke, TX, United States
Permanent, Full time
Be the first to apply
Risk Manager
Your Opportunity

Charles Schwab Digital Services (DS) is responsible for delivering innovative, best-in-class solutions.  We are obsessed with solving customer needs.  We want every interaction to be simple and easy.  We collaborate with user experience and design, business and technology partners across the enterprise to build software experiences our users’ are passionate about. Our mission is to significantly advance Schwab’s digital and data capabilities to drive firm growth, client loyalty, and operating leverage.

The Senior Manager, Digital Services Risk Programs, works closely with 1st line risk, 2nd line Risk, and key business stakeholders to develop key programs that enable transformation and risk management at scale.

What youre good at

This role will partner and collaborate with Compliance and Operational Risk Management, as well as Business Operations, IT, Internal Audit, and Regulators, to support risk and compliance based initiatives across Digital Services. You will be responsible for the design, development, oversight, and maintenance of risk programs that enable the Digital business to execute against their objectives while enhancing our internal control environment.

Responsibilities include:

  • The implementation, development and maintenance of Digital Service’s risk management programs.
  • Responsible for the inventory of processes, development of new processes, and enhancement to existing risk management processes
  • Responsible for the governance, maintenance and enforcement of the organization’s operating procedures and platform workflows.
  • Presents dashboard reports to communicate the relative effectiveness of the control infrastructure and identify potential trends and themes by using internal and external incident data to develop a more proactive and anticipatory approach to risk management.
  • Ensures ongoing data analysis of risks, vulnerabilities, and market trends to compare internal performance to industry standards and best practices. 
  • Keeping current with risk management practices and regulatory trends in order to identify program gaps and recommend enhancements;
  • Ensuring that policies, procedures and processes are fully documented;
  • Develop strategies to integrate change, especially behavioral change, throughout the organization;
  • Work with various process owners to create and update process documentation, flowcharts, and process risk assessments;
  • Provide additional analytics support for business decision making and act as a consultant at the program level to provide recommendations to the DSRM leadership team, based on data, analysis, and business implications
  • Develop good understanding of the systems and their capabilities
  • Accountable for defining, planning, orchestrating, and delivering a given strategic initiative including business, operational, and information technology deliverables
  • Define and track project milestones while developing, maintaining, and reporting on an overall integrated delivery plan
  • Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit
  • Develop recommendations and provide ideas for process improvements; and
  • Performs all other tasks as needed.
What you have
  • Bachelor's degree required, Master’s preferred
  • Experience working in a highly regulated environment and interfacing with regulators and auditors
  • Preferably 7+ years of experience in an IT, Project Management, Operational Risk Management, Compliance, and/or IT auditing role
  • Strong foundation in Project & Risk Management
  • Previous experience in the Financial Services industry
  • Demonstrated success working within Risk Management Programs
  • Knowledge of law and regulations surrounding the financial services sector is a plus
  • Ability to recognize barriers and resolve them effectively
  • Ability to adjust communication style/content to interact with IT, business professionals, and regulators
  • Strong interpersonal, analytical, problem-solving, prioritization, facilitation, influencing, organizational skills and attention to detail
  • Experience with technical writing or development of formal policies and/or procedures
  • Experience in the mapping of processes, risks, and controls.
  • Experience developing a framework and standards to independently monitor and evaluate risk and controls.
  • Experience working with regulatory bodies such as the OCC, SEC, or FRB.
  • CISA, CRCM, CIA, CCSA, CRM, GRC, or other risk/compliance certifications.