Technical Business Analyst Technical Business Analyst …

Texas Capital Bancshares Incorporated
in Richardson, TX, United States
Permanent, Full time
Be the first to apply
Competitive
Texas Capital Bancshares Incorporated
in Richardson, TX, United States
Permanent, Full time
Be the first to apply
Competitive
Technical Business Analyst
  • Create technical requirements documentation, including: Requirements Specifications (Software, Interface, Middleware), Technical Design Documentation, Source To Target Mappings, multi-level detailed Data Flow Documents, and Root Cause Analysis
  • Document data flow requirements flow and ETL logic needed to accomplish inter-system data sharing, reporting, or dashboarding
  • Adapt to and learn the Bank’s software and reporting tools that support both pipeline and credit services
  • Adapt technical designs to the functional requirements and business use cases
  • Manage multiple, concurrent streams of production support and project specific work
  • Lead design workshops that involve eliciting technical requirements
  • Design systems, solution, or processes that solve real business problems
  • Actively liaise between business and technical teams to achieve project and production support goals
  • Interact with teams with varying business and technical skill sets – both internal and external (contactor or vendor)
  • Develop comprehensive end to end test cases
  • Execute testing at the data, interface, and application levels to confirm data and reporting are designed to spec
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends
  • Conduct insightful, ad hoc root cause analysis to investigate ongoing or one-time issues
  • Monitor, measure, and provide feedback on system performance relative to the business process
  • Recommend controls by identifying problems, writing improved system requirements, or revising procedures
  • Understand and communicate the financial and operational impact of any changes
  • Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
  • Drive project delivery from project inception through to deployment and post production support
  • Operate in an agile environment with scrum teams actively managing a backlog
  • Utilize industry standard project and work management software
  • Participate in Credit Delivery related projects and provide subject matter expertise and analysis
Qualifications
  • Bachelor’s degree preferred
  • Technical business analysis experience required
  • Banking/Financial Services experience preferred
  • Detailed-oriented with a proven history as a self-starter who can work independently with minimal supervision
  • Strong oral presentation and written communication skills
  • Ability to develop and communicate actionable insights from research findings
  • Outstanding organizational and effective time management skills 
  • Ability to multi-task on multiple teams and projects simultaneously
  • Ability to obtain, analyze, and synthesize information from multiple sources
  • Excellent problem-solving, analytical, and critical thinking skills
  • Strong proficiency in the use of MS Office suite (Word, PowerPoint, Excel, Project, and Visio) for reports, analysis, and presentations
  • Six Sigma / Lean experience preferred

Communication

  • Display a positive attitude throughout interactions with others
  • Use the most appropriate method of communication to improve information reception and feedback (email, meeting, phone call, teleconference, presentation)
  • Tailor communication to stakeholders – limit/eliminate acronyms/jargon and unnecessary detail appropriately
  • Show gratitude to your team members and share information and knowledge selflessly
  • Collaborate frequently and timely with the Project Manager on current status, key decisions, risks, and issues
  • Effectively schedule and facilitate meetings with all levels of participants, including technical resources, project team members, business stakeholders, and executives:
  • Establish meeting objectives and publish agenda
  • Make introductions with participants; be inclusionary and respectful to all
  • Know when to stay focused on objectives and when divergent discussion is productive and valuable
  • Capture and distribute meeting minutes and action items
  • Assist other TCB team members with understanding

Professionalism

  • Act with integrity; be polite, honorable & respectful to everyone you interact with
  • Build partnerships with project team members, business stakeholders, and integrate with others at TCB
  • Be flexible in your role; exhibit a “can do, whatever it takes” attitude regardless of title, role, or position
  • Be influential and establish positive working relationships across the organization
  • Listen and comprehend before starting to solution
  • Stay organized and manage your time effectively
  • Work with a high sense of urgency while being considerate of people, practices, and processes at TCB
  • Take ownership of assigned work product; demonstrate personal accountability to exceed expectations
  • Be aware of how the impacts of project decisions affect the bank as a whole
  • Focus on what is best for the bank for today, tomorrow, and for years to come

The duties listed above are the essential functions or fundamental duties within the job classification.  The essential functions of individual positions within the classification may differ.  Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.

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