Customer Care Support Customer Care Support …

Experian Information Solutions Incorporated
in Lucas, TX, United States
Permanent, Full time
Be the first to apply
Competitive
Experian Information Solutions Incorporated
in Lucas, TX, United States
Permanent, Full time
Be the first to apply
Competitive
Customer Care Support
🌎 English English (United Kingdom) Espaol Portugus (Brasil) () This job posting isn't available in all website languages ☰ Customer Care Support New 📅 2 days ago Post Date 📅 197154 Requisition # Apply for Job Share this Job Justin Hastings - Chief Human Resources Officer, North America at Experian Justin Hastings talks about our culture of innovation and inclusion. Visit jobs.experian.com to search for your next opportunity.

Experian's vision is for people, data and technology to become a necessary part of every major consumer economy around the world.  We are currently looking for outstanding people to help us realize our vision

We are seeking a Consumer Services Operator to join our team at our Allen, Texas location. The schedule for this position is Monday through Friday, the hours will be as follow:

1:00 pm-9:30 pm Monday/Wednesday/Thursday

11:00 am-9:30 pm Tuesday

1:00 pm -7:30pm Friday

Key responsibilities for this person include:

  • Open and scan department mail
  • Code mail by correspondence type and route to the appropriate department within the business unit
  • Process specialty correspondence
  • Screen mail to detect fraudulent activity
  • Navigate the scanning system and applications
  • Perform limited maintenance on the scanning system
  • Must have good computer skills
  • Requires good organization skills and be detailed orientated
  • Must work well in a team environment as well as independent
Qualifications:
  • High School Diploma or equivalent experience
  • Requires 6 months to 1 year of experience in a customer service environment
  • Credit is not just a score; its a skill. Here at Experian we encourage you to complete the credit review process as we look at a variety of factors not just your credit score. Be sure to check your spam or junk mail to complete the credit review portion of the process.

We provide the opportunity you provide the great customer service! Join Experian and join a great team!

Experian offers flexible benefits that allow our employees to make choices that fit their individual lifestyles. Our benefits include:

  • Medical, Dental, Vision and Life Insurance
  • 401K with company match and immediate 100% vesting
  • 3 weeks of paid vacation, 10 paid holidays and 5 paid sick days
  • Employee Assistance Program
  • Short-Term and Long Term Disability Coverage
  • Flexible Spending Accounts
  • Tuition Reimbursement Program

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