IT Support Associate 1 IT Support Associate 1 …

IHS Markit
in Houston, TX, United States
Permanent, Full time
Last application, 19 Jun 21
Competitive
IHS Markit
in Houston, TX, United States
Permanent, Full time
Last application, 19 Jun 21
Competitive
IT Support Associate 1
This position is the intermediate level for all IT career paths. Incumbents in this position will work as part of a project team to provide software and/or hardware support while developing the skills to move into one of 6 career paths, Technical Engineering, Technical Architecture, Software Engineering, Program Management, Software Quality Assurance, or Business Solutions. The incumbent has general knowledge and experience in Information Technology and supports the overall IT functions of the Company.

General Job Duties
  • Under guidance, participate as part of project team to provide technical support, resolve issues and plan for assigned IT functions.
  • Provide customer facing support services to internal colleagues.
  • Continuously expand knowledge in at least one of the 6 career paths and apply it to software development, system architecture, program management, software quality assurance, and understanding and developing business solutions.
  • Continuously strive to improve, support and identify opportunities to increase efficiency and expand services.
  • Perform other duties as required.


Education & Experience
  • Bachelor's in Computer Science, related field or equivalent experience.
  • 1 to 2+ years of general experience in one or more of an IT functions.
  • General understanding in one of the commonly used IT technologies including PC support, Networking, Applications, Programming Languages, Databases, Server Technologies, etc. is required.
  • Analytical and problem-solving skills.
  • Must be able to work effectively as part of a project team, foster team cooperation.
  • Stays current with rapidly changing technology and applies it to business needs.
  • Must be able to effectively communicate technical information to both technical and non-technical personnel.
  • Working towards professional certification as warranted.
External Relationships
  • May be required to interact with external customers.
  • Develops relationships with professional organizations, peer groups and industry trade groups; participates in industry forums and user groups.
  • Under guidance, participate as part of project team to provide technical support, resolve issues and plan for assigned IT functions.
  • Provide customer facing support services to internal colleagues
  • Continuously expand knowledge in at least one of the 6 career paths and apply it to software development, system architecture, program management, software quality assurance, and understanding and developing business solutions.
  • Continuously strive to improve, support and identify opportunities to increase efficiency and expand services.
  • Perform other duties as required.
Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here .

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.

For information please click on the following links:

IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Current Colleagues

If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.

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