2021 Summer Internship Program - Energy & Natural Resources - Customer Care 2021 Summer Internship Program - Energy & Natural  …

IHS Markit
in Houston, TX, United States
Permanent, Full time
Last application, 06 May 21
IHS Markit
in Houston, TX, United States
Permanent, Full time
Last application, 06 May 21
2021 Summer Internship Program - Energy & Natural Resources - Customer Care
About IHS Markit

At the heart of IHS Markit, we are an information company. With expertise across the world's largest industries, we leverage technology and data science to provide the insights, software, and data to help our customers make better informed decisions, driving growth, performance, and efficiency.

Energy & Natural Resources

Energy Solutions from IHS Markit comprise some of the most extensive information, analytics, insight, and advisory services in the world. We deliver oil and gas databases and software, energy supply and demand forecasts, and comprehensive data on transactions at the global and regional market levels. Our renowned energy experts empower leaders worldwide to make their best decisions to help their businesses flourish in an interconnected and dynamic industry.

Your Summer with Us

During your summer at IHS Markit you'll have the chance to partner with our industry experts, with on-the-job experience focusing on high impact work that allows you to apply and develop your skills. Networking, business insights and tailored learning opportunities all support your growth and development, setting you up for success as you begin your career.


Our next internship program runs through the summer of 2021. We're looking for students who are working towards a Bachelor's or Master's degree (or equivalent), and due to complete their studies to be available for a full-time role commencing in 2022.

The role

You will be an Intern in the Energy & Natural Resources division at IHS Markit, working on the Customer Care team. The Customer Care intern will work on special projects supporting the ENR customer base. The projects will range from analyzing customer data for outreach programs to assisting customers with creating profiles of specific products.

What you will do
  • Analyze data from various databases to drive optimization and improvement of product development and business strategies
  • Maintain and improve client engagement databases and reporting capabilities
  • Support the business development team with creation of client-facing presentations
  • Bring together critical data from across databases and provide analyses which support efforts to improve key client relationships and increase revenue
  • Develop and complete assigned short-term projects related to strategic objectives

With depth of knowledge key to providing industry leading advice, it can be advantageous to have a study background in a field relevant to your team/role.

What we're looking for

We seek candidates with diverse backgrounds and ideas with a desire to learn and thrive. The Summer Internship Program will provide a variety of experiences to help you identify your strengths, develop highly transferable skills, and align you to a successful career path for a bright future at IHS Markit. To be an ideal fit for the role, you should have:
  • A Bachelor's or Master's degree (or equivalent) completed no later than May 2022
  • 0-6 months relevant work experience
  • Demonstrated passion or interest in one or more of our key industries
  • Excellent communication skills
  • Strong critical thinking and problem-solving skills
  • An aptitude to learn and adapt quickly in a rapidly changing environment
  • The ability to build strong working relationships in a collaborative setting
  • Be legally eligible to work for the duration of the program in the country for which you apply

For Analyst applicants, we recommend the following:
  • Pursuing Bachelor's or Master's degree (or equivalent) in Business, Engineering, Data Analytics or related field
  • Solid customer service skills with a desire to help others
  • A passion for discovering solutions hidden in large data sets
  • Be an effective communicator, self-motivated, and able to drive insights into actions
  • Excellent written and verbal communication skills for coordinating across teams
  • Fluent English language (second language a plus)
  • Ability to explain a technical subject to a non-technical audience
  • Delivering, communicating, and/or presenting results
  • Analytical skills, methodological thinking and problem-solving capabilities

Application and assessment process

The assessment process that follows is designed to ensure you can learn more about us, showcase your skills, and find a role that is right for you.

Stage 1: Submit online application

Stage 2: Online Pymetrics assessment

Stage 3: Initial screening process

Stage 4: Final stage assessment day

You may be considered for multiple suitable roles throughout this process. If these roles fall within the same stream, you will be assessed during the same process. If the roles fall across multiple streams, you may be asked to complete different assessments aligned to those roles.

Our commitment to diversity

Our business and our customers are diverse, and we believe that embracing a diverse and inclusive environment is key to defining who we are. Our people are what makes us unique and you will get the opportunity to work with some of the brightest minds from across the world who continuously find the best viable solutions, adding value and driving change for our customers.Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here .

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.

For information please click on the following links:

IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Current Colleagues

If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.

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