Financial Services Associate

  • Competitive
  • Galena Park, TX, USA
  • Permanent, Full time
  • Fma Alliance Ltd 0427
  • 09 Apr 19

Financial Services Associate

DE Jobs - FMA ALLIANCE LTD-0427 Financial Services Associates (77060) in HOUSTON, Texas, United States FMA ALLIANCE LTD-0427 Financial Services Associates (77060) in HOUSTON, Texas

**Must have 6 months computer and typing experience.** Follow Federal and State laws (including FDCPA)and FMA and Client guidelines in every consumer or third party communication. Make routine telephone calls to assigned customers as prescribed by department policy and procedures. Verify and obtain customer information from creditors and other sources. Assure ongoing contact by updating and maintaining customer profile information. Calculate payment arrangements and settlements on accounts according to company guidelines Document consumer files after each attempt or contact. Assure that FMAs best interests are maintained by informing management of policy or procedural infractions. Notify management of any known or suspected work or personnel problems. Always maintain professional demeanor and image with clients, consumers, and coworkers. Assist in training as needed. Fulfill other duties as assigned. Candidates must pass a background check. Any criminal convictions and/or criminal activities identified as a result of these checks will be reviewed on a case-by-case basis and will not necessarily bar a candidates employment.