E-Commerce Coordntr, Content & Catalogue Administrative E-Commerce Coordntr, Content & Catalogue  …

Novartis
in Fort Worth, TX, United States
Permanent, Full time
Be the first to apply
Competitive
Novartis
in Fort Worth, TX, United States
Permanent, Full time
Be the first to apply
Competitive
E-Commerce Coordntr, Content & Catalogue Administrative


11-Jun-2020

Job ID

296939BR

Job Description

Maintains the Global Alcon eCommerce product catalog and content in accordance with established proc esses for both Surgical and Vision Care franchises on multiple technology platforms. Coordinates across multiple markets to acquire and maintain product information. Provides accurate and timely support of online product and UI content.

Major Accountabilities

Work closely with Marketing to deliver on business objectives and accommodate on-time product launches, understanding the requirements and processes from all parties to achieve the go-live date
Manage all aspects of product content and web taxonomy
Support global Catalog development for Alcon markets adopting eCommerce platforms
Manage the eCommerce product data in PIM; support initiatives to enhance product data in PIM
Demonstrate an understanding of system and process dependencies to provide awareness of change impacts

20% - Continually audit the online Catalog for issues and work closely with remote project team members and support to attain solutions and processes to troubleshoot, correct and prevent issues
20% - Contribute to platform enhancements as it relates to user-facing content using best practices for UX, maintaining consistency and accuracy in terminology and focusing on the best customer journey
15% - Optimize the digital Catalog experience through specific product data attributes and categorization, driving necessary changes to enhance customer UX.
15% - Attend and actively participate in regular and ad hoc meetings, draft communications, draft training for new enhancements to various stakeholders
10% - Collaborate with PIM team to develop global capabilities and improve system function as it relates to eCommerce requirements
10% - Maintain and optimize digital taxonomy and product search functions
10% - Support product launches through effective stakeholder coordination

Posting Title

eCOMMERCE Coordntr, Content & Catalogue Admin

Minimum requirements

Bachelors Degree or
Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
The ability to fluently read, write, understand and communicate in English
2 Years of Relevant Experience

Preferred Experience
Expertise in content-management and data-management through various digital platforms
Experience with Digital UX, User Journeys, Data Journeys
Moderate HTML & web development background
Strong project management and collaboration platform experience
Excellent attention to detail
Strong Excel skills and data manipulation
Exhibit initiative in troubleshooting and able to analyze and solve complex problems
Work independently with minimal supervision
Manage multiple projects prioritize, plan, and quickly change priorities as needed
Work in cross-functional, multi-cultural projects
Familiar with Agile methodology
Online merchandising or marketing, product content optimization, product management

Job Type

Full Time

Country

USA

Work Location

Fort Worth, TX

Functional Area

Sales

Division

ALCON

Business Unit

NON-NVS AL COMMERCIAL NA

Employment Type

Regular

Company/Legal Entity

Alcon Vision, LLC.

EEO Statement

Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.

Shift Work

No
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