Director, Business Transformation Director, Business Transformation …

S&P Global
in Farmers Branch, TX, United States
Permanent, Full time
Last application, 28 Apr 21
S&P Global
in Farmers Branch, TX, United States
Permanent, Full time
Last application, 28 Apr 21
Director, Business Transformation
The Role: Director - Business Transformation

Grade ( relevant for internal applicants only ): 13

The Location: Open to North America and EMEA Candidates

The Team
The Business Transformation (BT) team is part of Strategic Operations within the Ratings Operating Office and is responsible for the leading and driving transformation initiatives across Ratings. The team has a broad scope but a sharp focus on enabling transformative change through leading initiatives, building capabilities and supporting a culture of continuous improvement. The BT team includes experts in Lean Management and Agile with these forming the core principles of Ratings' operating model and the mission of the team. BT is a small but high-performing team that is primarily an enabling function. As such, partnerships, relationships, influencing and coaching are key to the team's success. With high-profile accountabilities, the team works directly with executive level sponsors and regularly engages with the Ratings Executive Committee (EC) and other senior stakeholders across the organization.

The Impact
Reporting to the Head of Business Transformation, this role will be responsible for executing a portfolio of transformational projects as well as building strong execution capabilities using Lean and Agile-based approaches (in non-technology teams and projects). This team collaborates with different, cross-functional teams at all levels of the company to drive continuous improvement and solve complex business problems. This combines senior expertise with practical, hands-on support for projects, operational activities, and strategy deployment. The role will also have a key role to play in the execution of the Operating Office Business plan, management of its portfolio of projects and significant interaction with Operating Office Leadership team.

What's in it for you?
As part of the Business Transformation team you will have the opportunity to work closely with experts in Lean Management, Agile and strategic execution to build your skills and experience in these areas. As part of a small but highly impactful team, you will be at the forefront of a broad range of transformation initiatives with significant learning opportunities and the opportunity to make a meaningful impact.

Your business acumen and experience will complement the teams you work with to help them take an end-to-end view in problem solving and solution design. You will operate in a dynamic, fast-paced environment and get involved in a diverse and interesting range of activities across all areas of Ratings.

Compensation/Benefits Information (US Applicants Only):
S&P Global states that the anticipated base salary range for this position is $122,200 to $228,700. Base salary ranges may vary by geographic location.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit .

  • Providing technical expertise, hands-on support for specific projects, problem solving exercises, and workshops
  • Leading certain value-stream aligned initiatives focused on operational and process improvement, with accountability for business value generation
  • Manage relationships with senior stakeholders across the organization
  • Execution of priorities supporting the organizations long-term strategy for Lean and Agile including building a strong partnership with the Technology organization and other SPGI teams
  • Supervision and oversight of the activities of more junior members of the Business Transformation team as appropriate
  • Support the Business Transformation team with operationalizing a robust and consistent portfolio execution approach across the Operating Office that drives action and transparency of performance against objectives
  • Support the development and deployment of the Ratings Operating Office business plan in partnership with the enablement teams
What we're looking for
Basic Qualifications:
  • 7+ Years in Industry: Financial Services or related with experience and qualifications in Lean and Agile preferred
  • Experience with complex initiatives, transformation and organizational change management
  • Ability to work independently, think strategically and proven diagnostic ability are critical
  • Exposure to different parts of the organization in a variety of roles preferable
  • Bachelor's degree in a relevant discipline
  • Confidence and ability to deal with a range of senior stakeholders
  • Excellent communication skills, both written and verbal
  • Sound knowledge of financial markets and credit ratings
  • Willingness to learn, give and receive feedback
Preferred Qualifications/Experience:
  • Practical experience in Lean Management/Agile in a non-technology environment
  • Sound understanding of S&P Global Ratings' business, ideally with experience working across multiple functions
  • A strong customer focus is required which requires understand of who our customers are and how they use our products.
  • Formal qualifications in Lean and/or Agile are welcomed, but not mandatory with appropriate levels of hands-on experience
About S&P Global Ratings

S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit

Equal Opportunity Employer:

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only:
The EEO is the Law Poster describes discrimination protections under federal law.

103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), OPRTON103.2 - Middle Management Tier II (EEO Job Group)

Job ID: 260804
Posted On: 2021-04-16
Location: New York, New York, United States
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