Senior Event Management Associate Senior Event Management Associate …

in Dallas, TX, United States
Permanent, Full time
Be the first to apply
in Dallas, TX, United States
Permanent, Full time
Be the first to apply
Senior Event Management Associate
J.P. Morgan Private Bank has been helping the world's wealthiest individuals, families, foundations, and endowments grow, manage, and sustain their wealth through personalized, comprehensive financial solutions for more than 160 years. J.P. Morgan is a global leader in asset and wealth management with assets under supervision of $2.1 trillion and assets under management of $1.4 trillion. With Private Bank advisors in 110 offices in 25 states and 20 countries, the Private Bank provides clients with a global perspective delivered through a local, dedicated team of specialists focused on fundamental wealth management disciplines, including investment management, wealth planning, philanthropy, credit and banking.

Department Description

The J.P. Morgan Client Center is a meeting facility for bankers to welcome clients in a private and sophisticated environment. Our role is to welcome our guests, manage the staff and the facilities as well as maintain and reflect the J.P. Morgan "first-class-experience". We have 10 meeting rooms accommodating anywhere between 4 and 20 people, as well as the ability to host evening events.

Position Description

The ideal candidate should possess both judgment and experience to successfully accomplish tasks with direct supervision. The individual will apply well-honed skills and adapt procedures, processes and techniques to the completion of assignments.

Key responsibilities include:

  • Coordination of reservation books via Event Management System
  • Co-manage Client Center's daily meetings and events
  • Assist on implementing, developing and following J.P. Morgan Client Center protocols for all client meetings
  • Organize and execute events and evening receptions
  • Assist in surveying client experience and propose solutions based on feedback as needed
  • Liaise with staff on various administrative tasks such as but not limited to: invoice processing, scheduling maintenance calls with vendors and order kitchen, banquet and office supplies among others
  • Responsible for compiling daily, monthly and quarterly usage reports
  • Train back of house pantry staff and ensure staff adheres to JPMorgan standards

In addition, candidate will oversee the following areas:

  • Work closely with J.P Morgan internal and external partners including catering, security team, audio visual team, events team and facility teams.
  • Troubleshoot and collaborate with South Region Client Centers
  • Maintain existing vendor relationship
  • Assist in development of new client centers and/or refresh of existing locations

  • Bachelor's degree in hospitality preferred
  • 5-7 years of hospitality/events experience
  • PR, event management, or hospitality experience required
  • Excellent oral/written communication and interpersonal skills and the ability to demonstrate sensitivity and tact at all times
  • Solid project management experience
  • Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Adobe, etc)
  • Strong problem-solving skills
  • Ability to exercise sound judgement with individuals at all levels
  • Excellent leadership skills
  • Exceptional attention to detail with the ability to multi-task with efficiency and accuracy in a fast-paced, rapidly changing, high-profile environment.