Manager, Infrastructure Manager, Infrastructure …

Bain Company Incorporated
in Dallas, TX, United States
Permanent, Full time
Last application, 19 Nov 20
Bain Company Incorporated
in Dallas, TX, United States
Permanent, Full time
Last application, 19 Nov 20
Manager, Infrastructure
> Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Returning Candidate? Manager, TSG Cloud Infrastructure Job Location US-MA-Boston | US-TX-Dallas Job ID 2020-4566 Posted Date 10/16/2020 Category Information Technology Type Regular Full-Time Location : Location US-MA-Boston


We are proud to be as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoors Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally.  We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.


Bains Infrastructure Services team is a global team of infrastructure professionals who are dedicated to building and operating world-class infrastructure for Bains product, platform, engineering and software teams. The core mission of the Infrastructure Services team is to provide secure, reliable, scalable, and resilient development and hosting capabilities to our customers. Infrastructure Services manages more than two thousand servers, both physical and virtual, located in strategically placed data centers, in local offices and in cloud environments.


Reporting to the Senior Manager of Cloud Infrastructure, Global TSG Infrastructure Services, this position will work as an individual contributor and technical leader focused on developing and driving a cloud infrastructure platform that delivers secure, reliable and scalable services to support a multitude of projects.  A successful candidate will leverage deep expertise with public cloud providers, infrastructure, DevOps programs and automation to create and deliver modern, cloud-based technology solutions. This person will work with teams inside and outside of Bain to provide world-class services in a friendly and supportive manner. The fast pace of change in Cloud technologies requires this person to be innately curious, quick to learn, devoted to best practices, and results-driven.

  • Cloud Engineering Platform & Strategy
    • Design, build and maintain a public and private cloud infrastructure and solutions to support the availability, orchestration, configuration, maintenance and monitoring of cloud environments
    • Work closely with architect teams across Bain and other business leaders on creating, building and producing cloud infrastructure for customer-facing applications and services
    • Make security a priority at every step of the infrastructure, application and product lifecycle
    • Collaborate with architects, engineers, software teams and stakeholders to determine requirements and be involved in the application lifecycle
    • Drive clear, fast, open and accurate communications up, down, and across the organization to align project status and expectations
  • Continuous Improvement
    • Mentor team members and technical peers
    • Proactively identify issues with efficiency, stability, availability, and security of existing code and infrastructure, and bring new ideas to the table to improve overall delivery of services
    • Help to establish, implement and adhere to the corporate technology standards and guidelines
  • Infrastructure Operations
    • Perform on-call duties for escalated issues, system implementations and upgrades that may occur after normal business hours and on weekends as required to minimize business impact
    • Other duties as assigned or as responsibilities dictate


  • Education
    • Bachelor's Degree or equivalent experience with demonstrated interest in technology, technology issues and analytical analysis
    • Preferred Vendor Certifications: AWS, Azure, GCP
  • Experience:
    • 5-7+ years of experience
    • Experience with cloud providers (AWS, Azure or GCP)
    • Deep experience in scripting, infrastructure as code and automation languages and tools such as Ansible, Terraform, AWS CloudFormation, Packer, PowerShell and Python
    • Deep experience with CI/CD processes and tools such as Jenkins, Travis CI, Azure Pipelines or similar
    • Deep experience with containers, Docker and Kubernetes
    • Experience with HashiCorp Vault, Nomad and Consul a plus
    • Experience with creating redundancy, fail-over, backup and disaster recovery plans and tools for highly available applications
    • Experience with monitoring solutions such as New Relic, Datadog or similar
    • Experience with alert and escalation tools and processes to support proactive monitoring
  • Knowledge, Skills, and Abilities
    • Strong understanding of Agile & DevOps processes
    • Strong awareness of secure infrastructure frameworks and cloud security best practices
    • Track record of applying automation to all aspects of technical operations
    • Excellent analytical, conceptual, and problem-solving abilities
    • Ability to communicate at all levels of the entire organization and with customers
    • Excellent written communication skills
    • Attention to detail and priority/time management
    • High performance and standards as demonstrated by academic or previous job experience


Bain & Company is a global consultancy that helps the worlds most ambitious change makers define the future. Across 59 offices in 37 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes. Our 10-year commitment to invest over $1 billion in pro bono services brings our talent, expertise and insight to organizations tackling todays urgent challenges in education, racial and social equity, economic development and the environment. Since our founding in 1973, we have measured our success by the success of our clients. We proudly maintain the highest level of client advocacy in the industry, and our clients have outperformed the stock market 4-to-1.

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