ABOUT THIS JOB
Goldman Sachs Ayco Financial Wellness Ayco provides superior one-on-one financial planning and education to a wide variety of clients in areas such as retirement, investing, budgeting, employee benefits, insurance, income taxes, and estate planning completely over the phone via prescheduled appointments and/or inbound calls.
We are currently seeking experienced candidates with exceptional management and organizational skills from diverse backgrounds and experiences. The VP of Workforce Management will serve as the functional expert for the tools, systems and software related to scheduling, capacity and the Coaching Contact Center and will be responsible for system maintenance and user training. The VP will forecast and report on business metrics and direct the scheduling process to ensure that the appropriate staffing requirements are met and work with senior leadership to ensure adequate staffing based on capacity forecasting.
RESPONSIBILITIES AND QUALIFICATIONS
Goldman Sachs Ayco Personal Financial Management partners with Fortune 1000 companies to design and implement tailored financial planning programs for their workforceleveraging the 50-year heritage of Ayco and the comprehensive resources of Goldman Sachs to meet the evolving needs of their employees. Ayco believes companies best serve their stakeholders and the greater economy when their employees financial lives are clear, understood and in their control. Ayco advisors and technical specialists help clients achieve their personal financial goals through education across the seven key financial disciplines outlined above.
How You Will Fulfill Your Potential:
Diversity & Inclusion: Ayco values the different perspectives and experiences our associates bring. The firm supports the Goldman Sachs Diversity Network, an employee-led initiative open to all associates that provides education and awareness on topics of interest to diverse communities. In addition, our firm wide diversity and inclusion efforts expand professional and career development opportunities through programs such as the Womens Advisor Initiative and Multicultural Analyst Initiative to support our commitment to having the best talent at all levels.
Benefits & Wellness: From benefits to wellness, we aim to support your commitment to your job as well as your priorities and interests outside of work.
Career Advancement: Ayco offers coaching, mentoring and on-the-job learning that supports your growth and development.