About the Role:
Currently, the Banking Supervision Consumer Affairs department is looking for a versatile Assistant Examiner (Consumer) to be located in Dallas, TX. Under direct oversight, the Assistant Examiner, Consumer Affairs (CA) will support the Consumer Complaints Program for the Consumer Complaint Unit of the Banking Supervision Department. This is accomplished by assigning and investigating complaints according to System and Department policies. You will also maintain the complaint database and provide metrics information to Department management. You may also serve in a participant role or assist other participants on System and District projects and workgroups that support the departments functions. You will report to the Director of Examinations responsible for consumer complaints. You will work with CA team members in Dallas, Houston and San Antonio. All members collaborate to ensure supervisory events are conducted in an organized manner and accurately present current assessments of risk exposure and the quality of risk management practices for the CA portfolio.
Why the Dallas Fed?
We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together were creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
Comprehensive healthcare options (Medical, Dental, and Vision)
401K match, and a fully funded pension plan
Paid vacation, holidays, and volunteer hours; flexible work environment
Generously subsidized public transportation and free parking
Annual tuition reimbursement
Professional development programs, training and conferences
Employment is contingent upon the selected candidate passing a financial credit check.
This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe. Candidates who are not U.S. citizens or U.S. permanent residents may be eligible for the information access required for this position and sponsorship for a work visa, and subsequently for permanent residence, if they sign a declaration of intent to become a U.S. citizen and meet other eligibility requirements.
The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.
If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant.