Implementation Specialist, Digital,Banking Implementation Specialist, Digital,Banking …

in Austin, TX, United States
Permanent, Full time
Be the first to apply
in Austin, TX, United States
Permanent, Full time
Be the first to apply
Implementation Specialist, Digital,Banking
Implementation Specialist (Digital Banking) Austin/en-US/DHC/job/Austin/Sr-Business-Consultant-Implementation-Specialist--Digital-Banking-_REQ1120_0017687/apply

What will you contribute?

Reporting to the Sr. Manager, Implementation, the Sr. Business Consultant is responsible for data analysis and mapping, system configuration, implementation, consultative training and/or reinforcement of training, and implementation support of software applications for new and existing clients. Follow project standards within established timeframes and at defined quality levels, and ensure projects are completed according to schedule and client specifications. This position is client-facing and requires excellent communication skills and a self starter.

Responsibilities & Deliverables:

Your deliverables as a Sr. Business Consultant will include, but are not limited to, the following:

  • Interact with client, consultatively, to determine project requirements and needs analysis.
  • Establish and/or assist client with configuring system parameters and controls based on clients business practices and processes; recommend best practices; review setup with clients and gain client acceptance.
  • Conduct data analysis and mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop programs.
  • Provide on-site or remote support during client conversions as applicable.
  • Establish and/or assist client with establishing system parameters and controls based on clients business practices and processes, recommend best practices, review setup with clients, and gain client acceptance.
  • Conduct data mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop programs.
  • Test and troubleshoot system configuration and functionality.
  • Validate new system input, output, and connectivity. Identify, research, and assist in resolving any issues with technical resources.
  • Facilitate converted database validation work sessions with clients as applicable.
  • Assess and report risks during project and participate in the development and implementation of mitigation plans.
  • Communicate project scope, status, and risks to all stakeholders.
  • Record accurate and timely accounting of time spent on project related activities.
  • Follow established project, departmental, company procedures and quality standards.
  • Follow established project management standards. Provide activities related to the management of assigned implementation projects to bring the project to a timely close and transition the client appropriately.
  • Complete post-implementation tasks in a timely manner.
  • Update internal documentation as applicable.
  • Provide subject matter expertise to internal staff including, but not limited to, sales, development, support, training, professional services as needed.
  • Participate in the development of implementation or training content. Conduct software training and/or reinforce prior training to both external clients and internal staff.
  • Maintain, enhance, and broaden knowledge and skills of software applications and industry practices.

Required Experience:

  • Minimum of 5 years of experience in relevant area of expertise, preferably for a financial institution or an industry software company.
  • Client facing service experience required.
  • Proven SME for a product, working through technical issues with engineers and relaying information to customers
  • Software implementation, support, or training experience strongly preferred.
  • Familiar with AGILE processes
  • Proven record of collaborating to offer improvements in processes which have improved quality and reduction in effort
  • Experience with project management disciplines preferred.
  • Experience with Finastra products a plus.


The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.


Posted TodayFull timeREQ1120_0017687

Finastra: Who are we?

At Finastra our purpose is to unlock the power of finance for everyone. We build and deliver innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. Were one of the worlds largest FinTechs working with over 9,000 customers, including 90 of the top 100 banks globally. Our scale and reach allow us to build long-lasting relationships that put our customers and their customers first.

Your future at Finastra

We believe that the future of finance is OPEN. By focusing on OPEN Collaboration and OPEN Finance, supported by our OPEN Platform, we can create financial inclusion and open innovation for everybody. Our people are our greatest asset and we provide an environment where you can develop and grow your career. From graduates to experienced professionals, were leaders in our roles and a key part of making Finastra one of the worlds leading FinTechs.

Why join us

Alongside amazing colleagues and engaging work, we want to help you get the best out of your career. We offer continuous learning and development to take your skills to the next level. Its not just about being the best you can be at work we also a variety benefits to make your non-work life better; including paid holiday, flexible working, pension, health and well-being initiatives and many more. If youre looking to build your career, work with experts and most of all have fun, join us.

At Finastra the future of finance is open. For more information please view our website: .


Finastra is an Equal Opportunity Employer in the United States. Qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, handicap or disability (physical or mental), Vietnam-era or disabled veteran status, and other factors protected by state and local laws. For more information please read Finastra's .

Submitting applications for posted positions authorizes Finastra to retain personal data in accordance with applicable laws. For more information about data processing and your rights, please read Finastra's applicable Privacy Policies: for candidates within the European Economic Area (EEA & Swizerland), please refer to the ; for others, please refer to . If you have any questions, please contact the Privacy Department at:, or your recruitment primary contact.

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