Maintain responsibility for enterprise IT monitoring capabilities, including Layer-3 networking, virtualization, systems administration, and platform support. Work alongside monitoring leadership and other subject matter experts in the coordination of engineering and operational activities and coordinate across teams to meet engineering and operational service level agreements (SLAs). Perform a variety of analytical tasks concerning the design and implementation of IT services and solutions, including hardware platform and software monitoring. Plan and perform analytical and engineering research, design development, and other assignments in conformance with design, engineering, and client specifications and mentor junior staff.
-Experience with planning, design, implementing, and analyzing network infrastructure and operations monitoring solutions, including creating enterprise dashboards, reporting tools, or alerting mechanisms
-Experience with the management and operational use of systems monitoring tools, including SolarWinds, Splunk, AppDynamics, Atermity, or ServiceNow
-Experience with IT systems administration and operations
-Ability to obtain a security clearance
-HS diploma or GED and 6+ years of experience with IT required
-Experience with using data and trend analysis to identify areas of process improvement, technical deficiencies, capacity management, and areas of opportunity
-Experience with analyzing and enhancing operational procedures and new innovative solutions to address current and emerging IT challenges
-Knowledge of ITIL change management and problem management best practices
-Ability to work independently and as a team member to solve difficult technical challenges on a global scale
-Possession of excellent oral and written communication skills
-Possession of excellent team collaboration skills
-BA or BS degree in CS, Computer Engineering, or Network Engineering
-ITILv3 Foundation Certification preferred
-CISSP or CISM Certification preferred
Data Privacy For more information on how Booz Allen uses your information, please see our .