Collections Specialist Collections Specialist …

Indeed Flex
in Austin, TX, United States
Permanent, Full time
Be the first to apply
40,000
Indeed Flex
in Austin, TX, United States
Permanent, Full time
Be the first to apply
40,000
Posted by:
Kathleen Barco • Talent Acquisition Specialist
Posted by:
Kathleen Barco
Talent Acquisition Specialist
We are looking for an enthusiastic individual to join our Finance team who understands the value and impact of this function. Credit control is an important function for Indeed Flex and the Credit Controller will play a key role in managing professionally and efficiently a portfolio of accounts and provide active support service to the business.

We are Indeed Flex. Simply put, we help people get jobs. We provide job seekers control, ownership, and choice and we’re revolutionizing the job market in the process. And right now, we’re hiring! 

Who is Indeed Flex?

Think of us as the matchmaker for employees and employers. How does that work? Well, we’re an on-demand marketplace helping Job Seekers and Employers have 100% control and choice over shifts worked in real-time, through a platform that we’ve created. We want to enable Job Seekers to control their schedule completely, choosing the shifts they want to work when they want to work them. Then on the other side, our platform enables Employers to book reliable, rated, and verified staff immediately. 

Responsibilities:

  • Manage a ledger, made up of 300+ clients
  • Proactively communicate with clients to resolve outstanding debt and reduce overdue debts
  • Liaise with relevant internal stakeholders e.g. Account Managers, Sales Teams on appropriate matters
  • Investigate any discrepancies and liaising with stakeholders for corrections/adjustments
  • Work with internal departments to resolve queries effectively
  • Amend Customer Account Details where appropriate
  • Send statements and copy invoices as requested
  • Chase Customers for Remittances
  • Raise Credit Notes request where appropriate & other relevant ad hoc admin duties

Qualifications:

  • Proven background of delivering results in a credit controller role
  • Excellent communication skills both verbal and written 
  • Proficient Excel skills
  • Highly customer focused and results driven to resolve queries
  • Self starter with a strong work ethic 
  • Positive and highly motivated
  • Able to operate in a fast-paced environment and be focused on achieving KPIs 


Benefits:

  • Competitive pay + bonus
  • 20  PTO annual days (prorated)
  • 5 flex days 
  • 5 sick days
  • Private Medical
  • Dental
  • Vision
  • 401K
  • Life Insurance
  • Hybrid working model (1-2x based in office, rest WFH)
  • Allocated stock units 
  • Company laptop and appropriate office equipment
  • Day off on your birthday


You’ll fit right in at Indeed Flex if:

  • You’ve got some serious grit - we won’t beat about the bush, this is no easy sunshine and daisies type of workplace, but we love that and if you do too, this is your place
  • You don’t mind doing the work, whatever it is - you know and can see the impact potential at the end and you’re in it for the long haul
  • Data is your heart and soul - you know you need it to drive you in the right direction
  • You’re proactive and always willing to learn
  • You’re a go-getter who loves a start-up / scale-up environment - you know what we’re about and you want to be a part of it
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