Director/VP, Digital Experience

  • Competitive
  • Smithfield, RI, USA
  • Permanent, Full time
  • Fidelity Investments
  • 17 Feb 18 2018-02-17

Director/VP, Digital Experience

Do you have a passion for packaging digital channel experiences for use with clients while creating a central resource systems for digital channel standards, and synthesizing, elevating and implementing findings from user research into the experience?

The Expertise We're Looking For

  • 7-10 years' professional experience.
  • Workplace business experience preferred
  • Client facing presentation preparation or delivery experience required
  • Title to be determined by experience

The Purpose of Your Role

Director/VP, Employee Digital is a product manager role within the Workplace Solutions Participant Experience organization. This team has responsibility for the strategic definition and delivery of digital experiences in support of our PWI business goals.

The Skills You Bring
  • Knowledge of Employee Benefits Programs such as Defined Contribution, Defined Benefit and/or Health and Welfare programs.
  • Experience with Internet Application Design and Development and Agile Project Experience.
  • Initiative and the ability to work as part of a team environment are essential.
  • Comfortable operating in a highly matrixed organization.

The Value You Deliver
  • Responsible for creating client facing materials and roadmaps which tell the "story" of our employee digital strategy.
  • Participate in client facing reviews and feedback gathering such as prospect meetings, client advisory boards or business planning reviews.
  • Monitor "listening posts" such as CEI, Rocks, Client Panels for utilization as proof points in our story-telling
  • Point of contact for dashboards and metrics which demonstrate the utilization of our channels in partnership with the Workplace Solutions Analytics team
  • Manage and update our digital standards and guidelines for PWI use in developing solutions on the workplace platforms
  • Attend industry sessions or conferences to remain aware of emerging trends in technology and user experience design
  • Synthesize the findings from usability studies across the various projects in the portfolio to refine and revise our standards and use in storytelling


How Your Work Impacts the Organization

Director/VP, Employee Digital is a product manager role within the Workplace Solutions Participant Experience organization. This team has responsibility for the strategic definition and delivery of digital experiences in support of our PWI business goals.Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com

Fidelity Investments is an equal opportunity employer.