Manager, Change Management Office
Manages a small to medium-sized team of Change Management staff to successfully implement business line and client-related projects. Has experience working with complex, high quantity, contradictory information. Has a sound understanding and awareness of the current regulatory environment. Leads and controls complex projects, programs or a portfolio of change. May collaborate with other specialist functions to achieve project/program objectives and produce deliverables. Provides clear direction and leadership to Change Management team members. Complies fully with standard project process/implementation methods but is able to adapt approach and demeanor to match shifting demands and situations. Consistently delivers quality business solutions within agreed timescales and budgets, including post-implementation support. Manages resource plans and roadmaps across specific geographical areas. Manages and prioritizes the teams workload and resources. May approve resource plans and roadmaps developed by more junior managers. Supports more senior Change Management managers in leading and managing the Change Management function. Has strong analytical and communication skills, works independently, innovatively problem solves and is able to effectively attain buy-in from others to drive solutions forward. Serves as an escalation point and handles escalated issues from more junior managers team, other departments and internal clients. Manages communication flow between all relevant parties involved in the project or program to report/receive reports on progress, risks and issues. Consistently anticipates and manages expectations. Leads effectively and understands how own projects, programs and decisions impact other parts of the business. Qualifications
Bachelors degree or the equivalent combination of education and experience is required. 7-10 years of total work experience preferred with at least 1-3 years in management preferred. Knowledge of the various functions within financial services/asset servicing industry is preferred. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Primary Location:
United States-Pennsylvania-Pittsburgh Internal Jobcode:
Wealth Management Organization:
Strategy & Service Delivery-HR06265 Requisition Number: