Trading Support Analyst Trading Support Analyst …

DTG Capital Markets
in New York, NY, United States
Contract, Full time
Be the first to apply
Long term contract/competitive rate
DTG Capital Markets
in New York, NY, United States
Contract, Full time
Be the first to apply
Long term contract/competitive rate
The position is for a Mid to Senior Application Support analyst to be a part of Electronic trading operations support team

Will be primarily focused on maintaining/supporting application suite for prime brokerage, exchange connectivity teams.

Responsibilities:

Coverage of the Market Access platforms including interactions such as:

  • Daily interactions with the business
  • On-site system troubleshooting
  • Customer communication during incident or outages
  • Co-ordination of key production releases and checkouts

Daily support and troubleshooting of application issues through tasks including:

  • Actively watching/reacting to alerts from the platform’s monitoring systems
  • Identifying inefficient support tasks and implementing alternative methods
  • Working closely with key members of the Business and Development on performance analysis of various trading and pricing flows

Skills and Qualifications:

  • Experience in production support preferabley in electronic trading 
  • Basic technical understanding of Unix/Linux platform
  • Basic database understanding of  SQL (Sybase or Oracle)
  • Understanding of FIX protocol
  • Basic understanding of monitoring systems 
  • Good troubleshooting and problem solving skills
  • Ability to forge strong relationships with key stake holders across both the Business and IT 
  • Understanding of trading order flows, order management, routing
  • Good familiarity with Equities, FX, Listed Derivatives asset classes

Contact: LenG@dtg-usa.com for more details and confidential consideration

 

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