Trading Application Support Engineer - Equities Trading Application Support Engineer - Equities …

Non-disclosed
in New York, NY
Contract, Full time
Last application, 04 Aug 21
very competitive consulting rate
Non-disclosed
in New York, NY
Contract, Full time
Last application, 04 Aug 21
very competitive consulting rate
The successful candidate for this role will display a history of proactive troubleshooting abilities while performing within a team environment. Solutions that thrive through clarity and collaboration area an expectation of delivery; along with a demonstration of innovation and implementation of production support disciplines; such as, system monitoring, change and release management, tools creation, and service automation.

Job Requirements:

  • L1/L2 Trade support interface with clients, investigate, and understand issues to provide solutions / resolutions in a timely manner.
  • Analyze, identify issues, and coordinate resolution to production issues.
  • Escalate issues when required to ensure timely resolution and track to closure.
  • Good knowledge on incident reports and problem management.
  • User training, troubleshooting, development of support procedures, system testing, and implementation.

WORK EXPERIENCE:

  • Trading application support experience
  • Strong experience with MS Windows
  • UNIX/Linux and SQL experience is preferred
  • Scripting (Bash, Shell, Perl, Python)
  • Monitoring tools (GENEOS)
  • Automation tools (RPA/any prior experience in Automating tasks)
  • Knowledge of trade/order flows: Order Management systems application knowledge (Trade, Flow, Risk, Position Management, Market data, Client connectivity/FIX, trade reporting) strongly preferred
  • Equity Business knowledge (Equities, Converts, ETFs, Derivatives) preferable
  • Excellent oral and written communication skills, business writing skills
  • Flexible, proactive and self-motivated with a proven ability to assimilate and apply information rapidly and effectively.
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