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Strategic Account Manager

London Stock Exchange Group New York, United States
Posted 1 month ago Permanent Competitive
Role Responsibilities

The Account Manager will have responsibility for sales and revenue objectives, business development, strategic account planning, client relationship management and customer support with LSEG's most strategic global customers. A successful Account Manager demonstrates accountability for the retention and growth of a multi-million-dollar book of business!

The Account Manager :
  • Oversees all commercial activities within mature client accounts, being responsible for the end-to-end customer relationship
  • Demonstrates deep understanding of key customer decision maker strategies, priorities and needs
  • Initiates upsell and cross-sell client conversations to raise curiosity about a wider adoption of LSEG's propositions
  • Introduces larger solution opportunities in conjunction with Product Sales teams
  • Builds and embeds a long-term trusted advisor relationship within assigned accounts
  • Drives growth by expanding LSEG's footprint and solution adoption
  • Retains revenue by focusing on maintaining overall customer engagement and interest
  • Manages internal and external partners. Maintains client networks to negotiate and close deals
  • Exhibits a strong sense of initiative and passion for the role
Qualifications and Experience
  • Financial Services Industry experience within the customer segment. Understanding of LSEG's customers, their business models and workflows
  • Shown ability to identify and monetize opportunities with new and existing clients
  • Focus on maintaining overall customer engagement and expanding and retaining managed net revenue.
  • Strong powers of persuasion and interpersonal communication skills. Ability to articulate sophisticated propositions
  • Ability to use a variety of technologies with a high level of proficiency
  • Problem solving - ability to understand, articulate, structure and solve client needs
  • Presentation and interpersonal skills - ability to deliver presentations to executives and communicate at all levels within an organization
  • Ability to effectively collaborate with account team members globally
  • Knowledge of customer workflow required
  • Confirmed account management, or sales experience in a customer facing environment required
  • Prefer 3 - 5 years of experience covering global accounts
  • University/college degree; or equivalent experience
Compensation/Benefits Information ( New York applicants only ):

LSEG is committed to offering competitive Compensation and Benefits. The anticipated base salary for this position is $102,900 - $191,300.

Please be aware base salary ranges may vary by geographic location, city and state. In addition to our offered base salary, this role is eligible for our Variable Incentive Compensation plan. Target variable compensation will be commensurate with the posted career stage. Individual salary will be reflective of job related knowledge, skills and equivalent experience. LSEG roles (excluding internships and part-time roles of less than 20 hours per week) are typically eligible for inclusion in our LSEG Benefits program, which includes offerings of: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, Flex Spending & Health Savings Options, Prescription Drug plan, 401(K) Savings Plan and Company match. LSEG's Benefits plan also includes basic life insurance, disability benefits, emergency backup dependent care, adoption assistance commuter assistance etc.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Job ID  R0089059
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