Sr. Specialist, Production Services Infrastructure Support (Endpoint) Sr. Specialist, Production Services Infrastructure  …

BNY Mellon
in New York, NY
Permanent, Full time
Be the first to apply
Competitive
BNY Mellon
in New York, NY
Permanent, Full time
Be the first to apply
Competitive
Sr. Specialist, Production Services Infrastructure Support (Endpoint)
Who We Are:
As a global investments company, BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments, and safeguards nearly one-fifth of the world's financial assets. Every day, our Technology employees make this happen while also seeking out new ways to do it more efficiently and effectively.

As part of BNY Mellon's global Technology organization, you'll have the opportunity to engage with some of the best and brightest, technology, business, and financial minds to find new and better ways to exceed our clients' expectations and build the future of financial services. With more than 230 years of industry leading experience under our belts, you might even say that we are the original fintech.

What You'll Be Doing:

Our Production Service teams own some of the most critical responsibilities at BNY Mellon. The Production Services Endpoint Integrity Team is responsible for the health/triage/remediation of security and monitoring clients in the TSG distributed environment that keep BNY Mellon running. To ensure these responsibilities are met, our team members need to exhibit ownership, accountability, and an eagerness to learn. We are looking for candidates who are passionate about system reliability to influence and drive our Production Service mission. If you are a collaborative continual learner with a global mindset and a desire to contribute to our company's top priorities, this is the place for you.

BNY Mellon is seeking a talented, passionate network security specialist who will be responsible for the health of the security and monitoring agents used throughout the enterprise. The chosen candidate will have the opportunity to continuously strengthen BNY Mellon's network security controls and collaborate with a broad range of colleagues on a variety of different vendor and internal applications.
  • Becoming an SME in Illumio host-based firewall segmentation
  • Responsible for working with application managers analyzing their network traffic for host-based firewall segmentation
  • Triage/remediation of various security and monitoring agents via automation and manual intervention
  • Responsible for daily incident management, responding to security incidents in a production environment
  • Identify and Manage special projects requiring thoughtful analysis and strategic thinking
  • Ability to work with little supervision
  • Collaborate with internal security and operational teams
  • Be an escalation point for security agent troubleshooting
  • Designs, implements, integrates, and provides full support for complex software in a multi-tiered, multi-platform environment. Maintains and supports moderately complex infrastructure environments. Performs complex troubleshooting as a subject matter expert. Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems to address underlying technical issues. Collaborates with business and application development stakeholders. Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production. Monitors infrastructure and respond to incidents, perform routine health checks and validations after changes or significant incidents, follows defined procedures for routine, low priority incident resolution. Escalate to second level infrastructure support for new or high priority incidents, May review and execute Change Management scripts. Leads major incident management calls for resolution of high priority incidents. May mentor or provide guidance for junior team members. Contributes to the achievement of area objectives MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTS

Who We're Looking For:

Required Qualifications
  • Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred
  • 8 - 10 years of related infrastructure experience required
  • Experience in the securities or financial services industry is a plus
  • At least 5 years' experience in a senior operational role in network security or administration
  • Excellent analytical and problem-solving skills
  • System forensics/investigation skills, including analyzing system artifacts (file system, memory, running processes, network connections, logs)
  • Strong Verbal & written communication skills
  • Solid foundation in data structures and algorithms, operating systems, networking concepts, and debugging skills
  • The ability to cross-functionally lead and manage the response to high priority, high visibility operational security issues
  • Able to work in a 24x7x365 operations environment, as much work will be done after business hours and on weekends

Desired Qualifications
  • Experience with Illumio or micro-segmentation
  • Experience with firewall policy creation and troubleshooting
  • Understand application tiering architecture (web, application, db), communication patterns and application connectivity
  • Experience with packet capturing in Linux and Windows and use of Wireshark
  • Experience with Splunk
  • 4+ years' experience with administering Windows and Unix/Linux servers
  • Previous experience in Production Sevices Management


BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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