Specialist, Client Processing-Resilency

  • Competitive
  • New York, NY, USA
  • Permanent, Full time
  • BNY Mellon
  • 19 Apr 19

Specialist, Client Processing-Resilency

The resiliency role is responsible for executing key strategy to build GlobalSecurities Operations ability to failover and execute business service in BNYMsalternate data center for a sustained period of time. The role will be criticalin defining resiliency failover and stay strategy, defining successful testexecution, driving accountability and enabling transparency across theorganization as we transform our technology and infrastructure environment. Thecandidate will have an opportunity to gain deep understanding of the SecuritiesOperations workflows and application infrastructure as well as partnerwith GSO functional heads, technology,enterprise resiliency, risk, and audit and stability management teams inprogram execution.

Provides complex analytics andreporting services, working to improve and automate Client Processing systems.Manages moderate to complex external client issues. Directly advises otherorganizational units/teams to ensure timely delivery of service, or resolutionof issue. Meets with organizational units/teams to ensure problems and issuesare being addressed appropriately and that they are resolved in a timelymanner. Participates in product development, product enhancement, and systemtesting to ensure that products continue to accurately and efficiently processhigh value transactions. Define test strategy, documenting feedback. Solvecomplex problems based on an understanding and knowledge of the intricacies ofthe system. Integrates in-depth area knowledge with a solid understanding ofindustry standards and practices to provide solutions to internal and externalclients. Provides support to lower level client processing roles. Contributesto the achievement of related teams objectives


Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred. 7-10 years of total work experience is preferred. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New York-New York
Internal Jobcode: 70603
Job: Operations
Organization: Securities Service Delivery-HR06423
Requisition Number: 1903593