Senior Associate, Startup Banking Senior Associate, Startup Banking …

Silicon Valley Bank
in New York, NY, United States
Permanent, Full time
Be the first to apply
Competitive
Silicon Valley Bank
in New York, NY, United States
Permanent, Full time
Be the first to apply
Competitive
Senior Associate, Startup Banking
For over 35 years, SVB has helped innovators and their investors move bold ideas forward fast. Today, we provide a range of banking services to companies of all sizes in innovation centers around the world. We are proud that the majority of funds and venture-backed companies globally are clients of SVB.

SVB Startup Banking - Portfolio Management - Senior Associate

SVB Startup Banking is focused on building deep and authentic relationships with early stage founders, investors, and ecosystem partners to improve their probability of success. Our team is curious, bright, and diverse in professional and personal background made up of former operators at early and growth stage startups, VC's, consultants, attorneys, and everywhere in between.

The Senior Associate role is responsible for assisting with the management of an assigned client portfolio supporting the VPs, Directors and Managing Directors.

  • Build & develop strong relationships with key clients and stakeholders

  • Educate prospective clients around SVB platform and facilitate new client onboarding

  • Analyze and manage internal and external data sources to identify top clients and prospects, potential cross-sell opportunities, predict fundraising needs, and extract industry trends

  • Proactively own client experience and tailor client engagement appropriately

  • Identify process and workflow improvements across onboarding, portfolio management and client experience

  • Monitor and track portfolio health related to compliance and credit risk

  • Take ownership over increasing customer satisfaction (NPS) across portfolio

  • Help with the development of junior level Associates

  • Assist with building programming, events, and content to meet in-market goals and support client base

You will gain a deep understanding of SVB's platform, products & services to best execute on deriving value to our clients.

Qualifications

Qualifications

  • Active for 2+ years in the innovation and/or tech community

  • Candidate should have a demonstrated interest in the innovation / tech community and desire to understand market dynamics, trends and investor relationships.

  • Strong relationship management skills

  • Ability to prioritize tasks with effective time management in a fast-paced environment

  • Able to work in a team environment and comfortable working independently

  • Analytical and comfortable making data-informed decisions

  • Knowledge of banking products and operations, along with technology sector experience (Fintech, Consumer, Enterprise, Hardware) is a bonus

In addition to your CV/resume please also attach a paragraph summary around one local startup that you find interesting and why.

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