Senior Associate- Life Underwriting Trainer

  • Competitive
  • New York, NY, USA
  • Permanent, Full time
  • New York Life Insurance Company
  • 16 Jan 19

Senior Associate- Life Underwriting Trainer

A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It's a career journey you can be proud of, and you'll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation . It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses "Be Good At Life." To learn more, please visit LinkedIn , our Newsroom and the Careers page of .

The Senior Associate will be responsible for participating in the coordination of training efforts for the Underwriting Department, working closely with Medical, Quality Control, Senior Management and Communications to assist in the development and delivery of training materials. Training will be comprised of several different types of programs, from new hire training, to continuing education for the experienced underwriter. The Senior Associate will also assist with aspects of maintaining and updating the Underwiting Manual.

Main Duties:

  • Assist in the development of training materials, according to the approved format
  • Conduct training sessions, both for underwriters and for other trainers within the production underwriting staff
  • Participate in discussions concerning the best format for the design and delivery of training modules
  • Assist in the development of tools to measure the effectiveness of training, and develop reports around those measurements
  • Conduct research to support content updates to the manual

  • 5+ years of experience and familiarity with multiple training delivery systems, including eLearning platforms such as Captivate, Walk Me, etc.
  • Familiarity with change management and adult learning concepts preferred
  • Familiarity with Life Insurance industry, and Underwriting in particular, a plus
  • Ability to anticipate evolving training needs (e.g. new medical tests, legislative/regulatory changes in the industry, new sales schemes)
  • Must have a collaborative approach to project work and demonstrate the ability to identify and analyze trends
  • Willingness to consider and explore new methods of training, such as eLearning and other self-directed methods
  • Must have excellent presentation skills and written communication must be clear, concise and professional


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