Head of Business Operations Head of Business Operations …

S&P Global
in New York, NY
Permanent, Full time
Be the first to apply
S&P Global
in New York, NY
Permanent, Full time
Be the first to apply
Head of Business Operations
S&P Global Platts
The Role: Head of Business Operations

Grade ( relevant for internal applicants only ): 15

The Location: New York, London, Houston

The Team: This role will sit within Platts' operating committee and will report directly to the President. The Head of Business Operations will lead operational departments that support the overall divisional business.

  • Business continuity (BCP) - Oversees the organization's ongoing operations and procedures
  • Business controls and quality (BCQ) - Ensures product quality is maintained, improved, and managed for scale by developing quality drivers, control processes, and associated metrics
  • Coordination with audit, risk management & compliance - Collaborates with audit, risk management, and compliance to ensure organization compliance with all legal and regulatory obligations
  • Design and production1 (e.g., copy editing, publishing) - Manages the design, production, translation, distribution and analysis of content to a unified external experience of the organization
  • Content Operations - Leads the operations support team across News, Analytics & Pricing for the division optimizing the workflow of price assessment data
  • Product Operations - Creates standards for product processes and frameworks, KPIs and educational programs
  • Special projects - Delivers on Special Projects to improve business performance and support the business strategy
  • Technical learning and development - For the NewCo business lines
  • Help to set and drive the new culture as part of the divisional leadership team
  • Drives collaborative working within function and across functions to ensure growth and success
What We're Looking For:
  • Proven leadership in innovating process operation transformations
  • Experience with setting business continuity and disaster recovery strategic plans
  • Track record in driving automation-driven transformation to enhance scalability and efficiencies
  • Strong knowledge of CX, lean six sigma, data centers and corporate IT systems
  • Strong project management and organizational skills
  • Strong leadership skills, ability to build relationships and work with more technical teams
  • Track record of well-rounded leadership skills, strategy, planning, or operations
  • Bachelor's degree required, MBA or Master's degree preferred (in Finance-related field) or equivalent experience
Compensation/Benefits Information (US Applicants Only):
S&P Global states that the anticipated base salary range for this position is $147,600 to $374,000. Base salary ranges may vary by geographic location.
In addition to base compensation, this role is eligible for an annual incentive plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires .

At S&P Global Platts, we provide the insights; you make better informed trading and business decisions with confidence. We're the leading independent provider of information and benchmark prices for the commodities and energy markets. Customers in over 150 countries look to our expertise in news, pricing and analytics to deliver greater transparency and efficiency to markets. S&P Global Platts coverage includes oil and gas, power, petrochemicals, metals, agriculture and shipping.

S&P Global Platts is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.platts.com .

S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only:
The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

102 - Senior Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), BSMGMT102 - Senior Management (EEO Job Group)

Job ID: 266821
Posted On: 2021-10-07
Location: London, United Kingdom
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