Group Manager, Global Business Change

  • Competitive
  • New York, NY, USA
  • Permanent, Full time
  • BNY Mellon
  • 20 Apr 19

Group Manager, Global Business Change

Leads and manages a large team of experienced Global Business Change staff to successfully implement client and client-related projects. Responsible for promoting the Global Business Change function across the wider business. Has significant experience working with highly-complex, high quantity, often contradictory information. Coaches and develops direct reports and manages performance, talent and career development processes. Has a sound understanding of the commercial environment and competitors products and ensures current regulatory and legal obligations of locations managed. Leads and controls a large team with complex projects, programs or a portfolio of change. Manages own projects or programs. Collaborates with other specialist functions to achieve project/program objectives and produce deliverables. Provides clear direction and leadership to Global Business Change team members and ensures the functions adherence to standard project methodology and also able to adapt approach and demeanor to match shifting demands and situations. Consistently delivers quality business solutions within agreed timescales and budgets, including post-implementation support. Manages resource plans and roadmaps across geographical areas. Manages and prioritizes the teams workload and resources. May approve resource plans and roadmaps developed by more junior managers. Supports more senior Global Business Change managers in leading and managing the Global Business Change function. Utilizes strong analytical and communication skills, working independently, innovatively problem solving and is able to effectively attain buy-in from others to drive solutions forward. Serves as an escalation point and handles escalated issues from more junior managers team, other departments and clients. Effectively builds relationships with internal teams, suppliers and clients. Manages communication flow between all relevant parties involved in the project or program to report/receive reports on progress, risks and issues. Consistently anticipates and manages client expectations. Coaches, develops and supports Junior managers and staff through development planning, performance planning, objective setting and performance review. Manages a medium-sized to large team of Global Business Change staff. Able to develop the Project and Change Management skills of others. Manages teams successful completion of medium-sized to large, complex projects and programs and ensures adherence to project timelines and budgets.


Bachelors degree or the equivalent combination of education and experience is required. 7-10 years of total work experience preferred with at least 1-3 years in management preferred. Knowledge of the various functions within financial services/asset servicing industry is preferred.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Pennsylvania-Pittsburgh
Internal Jobcode: 70279
Job: Asset Servicing
Organization: Business Change-HR07712
Requisition Number: 1901118